Sr. Project Manager Team Lead - HVAC Solutions

Pleasant Valley Corporation•Naples, FL

11d•Onsite

About The Position

Senior Project Manager - HVAC Solutions Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management! PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions. Job Purpose The Senior Project Manager – HVAC Solutions serves as the primary point of contact for clients at both the local and corporate levels, ensuring seamless communication and project execution. This role is responsible for managing multiple HVAC projects from inception to completion, working closely with account representatives to deliver high-quality solutions that meet client expectations, timelines, and budgetary requirements. The Senior Project Manager drives project success by coordinating cross-functional teams, mitigating risks, and maintaining a strong focus on client satisfaction.

Requirements

HVAC Experience: Minimum of five years as an HVAC Technology specialist, resolving client issues within a commercial facilities or property management setting.
Technical Knowledge: Strong understanding of HVAC repair materials, with basic knowledge of construction and general trades.
Customer Service Skills: Proven success in a customer-facing role, handling client interactions via phone or in person to resolve service-related issues.
Technical Proficiency: Proficient in CRM software, data entry, scheduling, and reporting to effectively manage work orders and project workflows.

Nice To Haves

Preferred Certifications: Project Management Professional (PMP) certification and Florida HVAC License preferred.

Responsibilities

Client Maintenance Response: Promptly address client maintenance requests via PVC Connect, email, and direct calls, ensuring timely resolution through best practices in the work order life cycle.
Work Order & Vendor Management: Create work orders, recommend repair solutions, and assign subcontractors, technicians, or vendors to resolve maintenance issues efficiently.
Project Oversight & Execution: Manage multiple simultaneous projects, ensuring timely completion of high-complexity HVAC technical tasks, while tracking progress and intervening as needed.
Client & Vendor Communication: Maintain continuous updates with clients and vendors, negotiate service rates, obtain work approvals, and document progress in PVC Connect and the Customer Portal.
Process Adherence & Quality Assurance: Ensure compliance with company procedures, monitor vendor performance, and uphold high standards for accuracy, efficiency, and service delivery.