Associate Project Manager - HVAC Solutions

Pleasant Valley Corporation • Medina, OH

11d • Onsite

About The Position

Associate Project Manager - HVAC Solutions Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management! PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions. WE OFFER: An exceptional culture and positive work environment Competitive earnings Comprehensive benefits Personal recognition Individual development opportunities A clear path for career advancement! ___________________________________________________________ Shift M-F | 8:30a - 5:00p Work Location Onsite – Medina, OH; Independence, OH Division Facilities Management Team HVAC Solutions Reports To Specialty Services Operations Manager, HVAC Solutions ___________________________________________________________ Job Purpose The Associate Project Manager – HVAC Solutions serves as the primary point of contact for clients at both local and corporate levels, overseeing assigned projects from initiation through completion. This role manages multiple HVAC-related projects simultaneously, ensuring alignment with client expectations while maintaining close coordination with account representatives to deliver timely and effective solutions. ___________________________________________________________

Requirements

• Experience in HVAC or Facilities Management: Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.
• Education & Experience Flexibility: One to three years of related experience with a one-year HVAC certificate preferred; three to five years of experience accepted without certification.
• Technical Knowledge: Familiarity with HVAC repair materials and a working understanding of general construction and building trades.
• Customer Service Skills: Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.
• Technology Proficiency: Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.

Responsibilities

• Client Communication & Issue Resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.
• Vendor Coordination & Service Management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.
• Project Oversight & Workflow Management: Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.
• Quote Development & Cost Control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.
• Technical Oversight & Documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.

Benefits

• An exceptional culture and positive work environment
• Competitive earnings
• Comprehensive benefits
• Personal recognition
• Individual development opportunities
• A clear path for career advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees