Sr. Program Manager

HealthEquity

49d•$92,000 - $129,500

About The Position

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Sr. Program Manager is responsible for leading the creation, deployment, and on-going delivery of strategic programs and initiatives that result in the generation of revenue, reduction of expense, and other benefits to HealthEquity. This role provides leadership and support to cross-functional teams, ensuring program and initiative success. The Sr. Program Manager serves as a central point of communication for program and project status across Client Sales, Relationship Management, and Channel Partnership teams.

Requirements

Bachelor’s degree in related field; or equivalent work experience.
8+ years of related experience
Demonstrated ability to lead cross-functional teams and collaborate with senior executives across revenue driving teams.
Strong proficiency in program and initiative management
Exceptional ability to analyze data, provide strategic insights, and inform executive decision-making.
Strong interpersonal skills, with an ability to inspire, and lead teams towards a common goal and cultivate strong internal relationships
Excellent communication skills and the ability to communicate across all levels of an organization, connecting the dots between multiple initiatives and their impacts to stakeholders.
Ability to create and tell a succinct story using PowerPoint.
Experience creating strategic roadmaps to articulate the vision of program delivery
Self-starter with the ability to drive and influence others to achieve goals and perform with high quality
Ability to develop creative solutions and workarounds when confronted with a challenge; possessing a “how can we do this?” mindset.
History of successfully managing and deploying multiple projects at the same time, ensuring key milestones are achieved by deadline, and creating transparency and accountability.

Nice To Haves

Preferred - 4+ years previous experience building and running successful growth or retention programs within Sales, preferably within the Health Plan, Employer Benefits, or Financial Services space.
Project Management Professional (PMP) certification a plus
Agile certification(s) a plus

Responsibilities

Develop, launch, and provide ongoing support of complex programs and initiatives across relationship management, sales, and partner teams.
Organize programs and initiatives usings tools such as Monday.com, Smartsheet, etc. to ensure key activities and stakeholder deliverables are executed in the most efficient manner while meeting targets and goals.
Implement various tracking and measurement frameworks to evaluate efficacy of programs and identify opportunities for optimization.
Serve as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program’s status and respond to questions or inquiries regarding the program.
Create and deliver effective training programs that equip Leaders and Individual Contributors with the knowledge and skills required to be successful participants in programs.
Partner with end-users and the Enterprise Apps team to ensure that CRM and other systems are configured to support stakeholder engagement and program reporting.
Leverage data and analytics to monitor program and initiative success, crafting and delivering on-going leadership updates.
Operate closely with cross functional teams such as Marketing, Product, People, and Technology to ensure initiative deliverables are executed on-time.
Apply a rigorous prioritization framework that ensures optimal utilization of resources to advance programs and drive growth.
Provide recurring program updates and forecasts across all levels of the organization – from Teammates on the front line supporting Relationship Management, Sales, and Partnerships, to the Executive Leadership Team.
Other duties as assigned