Sr. Program Manager

Amazon•Austin, TX

11d

About The Position

Responsible for defining and managing the value proposition, work plan, resource needs, timeline, and budget for projects. Organizes and drives resources (capital, staff, tools) to achieve project objectives on time, within scope, and on budget. Responsibilities include overall project planning, direction, prioritization, change management, delivery, and post-delivery evaluation. Ensures project scope, planning, and implementation align with client expectations and business needs. Ensures alignment between multiple projects.

Requirements

Expert understanding of WFM’s project management methodologies and requirements.
Expert ability to plan, estimate, organize, and monitor projects.
Advanced capability to oversee and advise on project management issues and assist with overcoming barriers.
Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder deadlines.
Advanced proficiency with project management software, such as SharePoint, MS Project, and Basecamp.
Conveys and / or consults on issues of moderate to significant complexity.
Regularly interacts with colleagues or customers up to the senior leadership level.
Provides process and policy advice to Team Members and customers.
Provides function-wide process advice and insight.
Offers guidance to less experienced Team Members.
Consults with and advises senior-level stakeholders and leaders.
Develops complex solutions to business problems through in-depth analyses and coordination / negotiation with key decision makers.
Uses experience, innovation, and judgment to make decisions that may be based on partial information.
Considers enterprise-wide implications of decisions and recommendations.
Leverages understanding of the customer base, market, and industry to drive project-related decisions and recommendations.
Demonstrates exceptional knowledge of the product mix, supply base, and retail operations.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
2+ years of driving process improvements experience

Nice To Haves

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

Independently manages complex projects requiring collaboration across multiple functions.
Manages cross-functional project teams comprised of diverse (for example, business, operational, technical) Team Members.
Plays a consultative role to help put in place the appropriate people, processes, and tools to enable effective project management and success.
Manages projects with complex business, operational, technical, and other challenges.
Determines and coordinates sharing of leveraged resources among projects.
Defines, implements, and consults on project management standards / processes for relevant teams or projects.