Sr. Program Manager

Partnership HealthPlan of California • Fairfield, CA

2d

About The Position

To develop, implement, improve, and manage assigned programs. In addition to the Program Manager II duties, the Senior Program Manager is a leadership role, has a higher level of education/experience, more autonomy, exercises independent judgment, and provides coaching and guidance to less experienced program managers.

Requirements

• Bachelor’s degree and at least five (5) years of relevant projectmanagement experience required. In lieu of a degree, a minimum ofeight (8) years of relevant experience to include a minimum of five (5)years project management experience will be considered. Experiencemanaging multiple complex projects with teams of 10 or more.Experience in health plan environment preferred.
• Strong communication skills, both verbal and written, to interpret andarticulate program requirements to involved stakeholders.
• Exceptionalinterpersonal and customer service skills.
• Strongnetworking/relationship building skills, able to positively influence andcreate buy-in across groups, and maintains effective workingrelationships across all levels within the organization.
• Detail-oriented.
• Strong organization skills with ability to prioritize assignments andmanage time effectively.
• Strong decision-making, problem solving,critical thinking skills.
• Able to work under pressure and meet criticaldeadlines in a fast-moving environment.
• Adaptable to a continuous changing environment.
• Working knowledge of project managementmethodologies required.
• Proficient experience in use of variouscomputer system software including Windows, Microsoft Word, Excel,Outlook, Visio, and PowerPoint.
• Valid California driver’s license andproof of current automobile insurance compliant with Partnershippolicy are required to operate a vehicle and travel for companybusiness.
• Must be able to work in a fast-paced environment and maintaincourtesy and composure when dealing with internal and externalcustomers.
• Ability to function effectively with frequent interruptionsand direction from multiple team members.
• More than 50% of work time is spent using a desktop computer.
• Whennecessary, the ability to lift, carry, or move objects of varying size,weighing up to 10 lbs.

Nice To Haves

• Experience in health plan environment preferred.

Responsibilities

• Oversees the tracking of tasks, timelines, and resources necessary to meet department objectives.
• Reviews program data accuracy, completeness, and required submissions.
• Manages and provides supervisory support for programs involving departmental and external stakeholders.
• Manages program budget(s).
• Monitors system level reports developed for programs. Summarizes observations and conclusions to make recommendations to leadership.
• Provides day-to-day management of reporting including research, business and financial analysis, problem solving, issue tracking, and resolution.
• Attends program meetings and ensures follows-up with stakeholders on outstanding deliverables and action items is complete.
• Oversees the planning, coordination and facilitation of events, conferences and webinars.
• Develops and publishes agendas, meeting minutes, and necessary documentation.
• Facilitates and leads both internal and external meetings.
• Develops and publishes communication/updates to program stakeholders.
• Oversees the development of stakeholder reports on defined schedule.
• Communicates program outcomes and potential risks to all levels of leadership.
• Identifies and actively manages program issues by elevating to leadership appropriately to mitigate risks in a timely manner.
• Oversees the successful implementation of new and assigned programs and their associated processes.
• Utilizes improvement and program management expertise to ensure programs deliver outcomes that continuously meet business and stakeholder needs.
• Develops and implements strategies to engage stakeholders.
• May supervise and provide guidance to staff as assigned.
• Provides daily support and coaching to program coordinators and partners.
• Utilizes established software, tools, and resources needed for program execution and oversight.
• Utilizes online collaboration applications.
• Leads user demos, trainings and setup as needed.
• Ensures maintenance of documentation per department specifications.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees