Sr. Program Manager | Authorized Retail

T-Mobile • Frisco, TX

7d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Supports the Authorized Retailer channel by providing senior-level business support, including operating standards, compliance, contract assistance, and day-to-day management of the department business processes and quality standards to meet regulatory and Company requirements. May own the development and implementation process of products and/or services. Coordinates departmental or cross-functional teams, passionate about delivering new or upgrading existing products.

Requirements

• 4-7 years proven experience in organizational programs, project management or related area. (Required)
• 2-4 years Supervisory or program management experience. (Required)
• Program Management (Required)
• Budget Management (Required)
• Analytics (Required)
• Communication (Required)
• Microsoft Project (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Ideal candidate will have solid knowledge and understanding of Metro by TMO/Prepaid (Preferred)

Responsibilities

• Develops project plans and schedules and provides budget oversight for the business group.
• Leads kick-off, requirements and spec reviews, and other program meetings.
• Develops and implements process controls ensuring department compliance with corporate and regulatory standards.
• Handles contracts and vendors.
• Acts as a liaison between Management and vendor/partners on contract development, execution and vendor management.
• Builds and manages project teams and cross-functional teams supplying sophisticated statistical and status reporting on completed programs to major stakeholders (internal and external).
• Works with other program managers and management to identify and address cross-project dependences.
• Brings changes and suggestions from each program and sub-program to help improve and develop best practices.
• Leads change within the programs and evaluates risks and assesses potential impacts on program delivery.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level