Sr Program Manager

HCSC•Chicago, IL

9d•$110,000 - $198,600•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs. Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Requirements

Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
In-depth knowledge of business area and/or industry/technology included in scope.
Leadership experience in multi-discipline, high-performance work teams/groups.
Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
Experience in developing and reviewing program/project budgets and cost/expense information.
Experience delivering action plans to allocate resources across programs.
Experience in negotiations and managing conflict; organizational / political savvy.
Experience in facilitation skills, with strong verbal and written communication.
Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
Good judgment and quick business decisions.
Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery
Develops trusted relationships and demonstrates deep Interpersonal skills
Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models – OWF, Scrum, XP
Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
Regular in-person attendance at the designated facility of the job posting.

Nice To Haves

Extensive experience in project delivery and working in complex programs
Consulting experience.
Health Care or Insurance Industry experience.
Previous Solution Delivery Methodology or CMMI experience.
PMP Certification preferred.

Responsibilities

managing one or more highly complex or enterprise-wide programs consisting of multiple projects
accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk
developing the program strategy, supporting business case and various enterprise-wide high-level project plans
providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs
driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team