Sr Program Manager

Amazon•Austin, TX

21d

About The Position

We are looking for a highly motivated Program Manager III to join the Business, Customer, and Marketing Analytics Team. In this role, you will be responsible for generating business insights that contribute to partners across the company. This role will work with other analytics teams and program managers to lead strategic support for assigned processes and ad hoc requests. This position will be required to provide an integrated point of view of business, customer, and marketing performance, leveraging internal and external sources. In addition, this role will support the development of business analytics and work collaboratively with cross-functional teams to identify and solve any gaps in analytical processes and reporting.

Requirements

Effectively translate complex data to all levels within the organization to generate insights that drive strategic change.
Ability to influentially present information and respond to questions in one-on-one interaction, meeting/group presentation situations involving senior leadership.
Intellectual and analytical curiosity – initiative to dig into the “why” of various results.
Self-directed, innovative thinker with a strong attention to detail.
Excellent communication skills: listening, verbal, and written.
Strong organizational, planning, and time management skills.
Creative problem-solving skills, maturity to handle ambiguity, flexibility to perform in a dynamic collaborative environment, and ability to multitask across projects simultaneously.
Ability to organize initiatives for knowledge sharing across team and community.
Proven ability to utilize advanced analytical methods to identify patterns, relationships, and trends across multiple data sources.
Synthesize complex data from various sources to construct a narrative which can be understood by a broad audience.
Passion for developing simple visualizations that lead to clear insights for various levels of stakeholder groups.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree in Statistics, Economics, Mathematics, Finance, Analytical Business Specialty, Marketing Research or commensurate retail experience

Nice To Haves

Experience with working with market syndicated data (e.g. Nielsen, Numerator), shopper insights solutions, visual analytics platforms (e.g. Tableau) and Microsoft Excel, familiarity with data basics, structure, and relationships.
Project Management experience and the ability to build relationships with key stakeholders.
Knowledge of retail business to include all aspects of pricing, merchandising, retail operations, financial operations, profitability drivers, and reporting.
Experience querying data from large enterprise databases and developing new code to answer complex business questions.
Experience leveraging data science models to derive insights.
Ability to travel on occasion.

Responsibilities

Provide strategic guidance by delivering actionable insights that contribute to leadership and key partner teams.
Act as a conduit to integrate strategic insights, generate hypotheses; act as single-point-of-contact for cross-functional partners.
Understand and activate business impact levers (promotions, price, product, customer, etc.…); along with leveraging 3rd party competitive landscape tools, customer behavior metrics, and data science models.
Serve as an analytics team point of contact for special projects and other initiatives.
Lead collaboration with business partners, including 3rd parties, to identify gaps in analytical processes and reporting.
Problem solve with various other teams to fill gaps influence decision making throughout the business, which often requires collaboration with cross-functional teams and senior leadership.
Effectively synthesize and communicate complex data and analyses via effective written documents and presentations.
This job profile is not meant to be all-inclusive; may perform other duties as assigned or required.