Sr. Program Manager (GTM & Biz Ops), Supply Tech

Amazon • Seattle, WA

2d

About The Position

Amazon Ads is the digital advertising arm of Amazon and one of our fastest
growing businesses. We operate at the intersection of commerce, entertainment
and advertising, offering unique advertising products, enterprise ad tech, and a
rich array of unique creative, format and measurement solutions. The Supply
Technology (SupplyTech) team builds and operates extensible services that
empower 1P publishers to improve both their monetization and customer
experience. We deliver billions of ad impressions and millions of clicks daily
and are breaking fresh ground to create world-class products.

SupplyTech seeks a seasoned contributor to join the team as a Sr. Program
Manager to own our Go-To-Market (GTM) program and provide business operations
support. In this role, you are responsible for the definition and delivery of
important programs aimed at optimizing the supply-side customer experience. You
will identify and launch program tenets and success metrics, simplify current
workflows, and templatize efforts to reduce ambiguity for internal stakeholders.
A key area of focus is GTM, where you will be accountable for the mechanisms and
processes that provide a foundation for successful launch and adoption of
customer-facing SupplyTech products, features, and capabilities at scale. In
this highly cross-functional role, you will lead and influence across product
and business teams to meet your program goals.

The SupplyTech GTM Program is accountable for the production and distribution of
standardized user-facing launch materials that enable our customers to
efficiently launch new features successfully. The primary customers are
publisher monetization teams who are seeking creative experiences that enhance
both performance and consumer retention. This role owns all SupplyTech GTM
infrastructure including but not limited to the following: the SupplyTech
Roadmap, the SupplyTech GTM Playbook, the SupplyTech Support Center and
organizing GTM training.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience in digital advertising and understanding of related ad specifications, file formats and technologies
• Experience prioritizing and delivering projects on time in a fast-moving environment
• Experience working and communicating with multiple stakeholders and cross functional teams

Responsibilities

• Designing scaled processes by gathering requirements, identifying resources needed, and defining milestones and launch schedules to ensure timely and successful delivery of the projects.
• Driving accountability from stakeholders for progress on key program actions through active engagement and escalation.
• Partner with cross-functional leads across the Amazon Ads organization to ensure execution of GTM strategies, including tactical guidance and support.
• Driving and facilitating complex projects focusing on results and metric measurement.
• Assisting with the definition and design of tools, standard operating procedures, and processes.
• Identifying and mitigating risks and removing roadblocks within projects.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level