Sr Product Owner

Southwest Airlines • Dallas, TX

3d • Remote

About The Position

As a Sr Product Owner supporting the Development Platforms Teams, you’ll help lead the strategy and delivery of developer tooling that powers Southwest’s AWS cloud environments at massive scale—supporting 800+ accounts and more than three million infrastructure resources. Serving as the Customer proxy, you’ll partner closely with Product Management, Architecture, and Engineering Teams to define and prioritize the backlog, co‑develop the roadmap, and guide products from concept through delivery across multiple Agile Teams. You’ll translate platform strategy into clear requirements, drive integrated solutions that improve the developer experience, and incorporate data‑driven insights and AI‑enabled capabilities into the product vision. By mentoring Product Owners, aligning stakeholders, and ensuring technical integrity throughout delivery, you’ll help enable faster, higher‑quality software development and strengthen the foundation that supports Southwest’s technology at scale.

Requirements

• Ability to make decisions independently and demonstrate skills to support, guide, and mentor other Product Owners in the same business domain
• Ability to understand technical issues across multiple business systems and how business areas interact in order to drive toward the best solutions
• Ability to be analytical and problem solve with a high attention to detail
• Ability to show initiative by anticipating risks, issues and opportunities, and escalating them accordingly, while mentoring and coaching
• Skilled in presentation, facilitation, communication, and negotiation across multiple stakeholders and levels in the organization
• Ability to search for opportunities, focus on business value and the Return On Investment and act proactively on possible risks and threats
• Ability to effectively manage complex tasks that are not well defined
• Ability to balance priority, risk, value, learning opportunities and dependencies and effectively uses product / Team backlog to manage them
• Ability to effectively communicate complex problems, risks, progress, or new ideas to diverse Stakeholders and influence direction
• Knowledge of industry trends and new technologies in order to provide innovative product guidance to the Business or Product Manager
• Expertise in Agile including the value and principles, and how they are applied in enterprise environments
• Required: High School Diploma or GED
• Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience
• Required: Advanced-level experience, seasoned and specialized knowledge in: Agile and Scrum software development methodologies
• Business analysis, project management or software development delivering enterprise products and solutions

Nice To Haves

• Preferred: Experience with Terraform and infrastructure development
• Preferred: Experience serving as a Product Owner for AI‑enabled developer platforms across the software development lifecycle
• Preferred: Familiarity with AI‑driven development concepts and enterprise tooling (e.g., GitLab, AWS, AI agents, platform integrations)
• Preferred: Experience partnering with large strategic vendors to align roadmaps and drive platform adoption
• Preferred: Experience in training, enablement, or change adoption, with the ability to clearly explain technical concepts and facilitate learning sessions
• Preferred: Experience managing and curating internal documentation and Customer‑facing content using enterprise collaboration tools (e.g., SharePoint, Confluence)

Responsibilities

• Provide innovation and the end-to-end launch of integrated solutions/products across multiple Agile Teams
• Collaborate with Business Partners and Product Managers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment across multiple Agile Teams
• Work with senior stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria across multiple products or complex solutions
• Turn data insights into products with actionable outcomes to the ultimate customer
• Oversee the design, construction, and implementation of integrated solutions ensuring functionality meets business requirements
• Coach and mentor other Product Owners across multiple Agile Teams to build, refine, prioritize and maintain their Team backlogs
• Review, approve, and drive iteration content by prioritizing user stories and accept user stories as complete
• Define and prioritize solutions to complex issues and effectively communicate dependencies, risks, issues and cope for complex solutions
• Coach and mentor Product Owners and Scrum Masters in the successful delivery of Scrum ceremonies such as iteration planning, iteration reviews, and demos
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees