Sr Product Manager

Grainger Businesses • Chicago, IL

19d • Hybrid

About The Position

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!
We are looking for data product managers to help guide and chart a course for Grainger's enterprise data so that Grainger continues to be the destination for "the ones that get it done". The Senior Product Manager contributes to the data product strategy, vision, and roadmap of future products, with high degree of ownership over critical features and the customer experience. You will work with engineering, design, and operations to develop and launch innovative aspects of a product. You are creative and highly analytical, able to work in a matrix organization, can synthesize a variety of technologies and capabilities into products and applications that customers love. You will work on a hybrid basis out of our Chicago, IL office.

Requirements

• Bachelor's Degree
• 7+ years experience as a Data Product Manager or related occupation. Experience must involve directing agile sprint team, working with design, analytics, AI/Machine Learning teams and business stakeholders and include demonstration of superior process design skills and delivering working software.
• Demonstrated experience designing solutions to complex problems and delivering results by conceptualizing, building, or substantially modifying enterprise data capabilities preferably geared towards a B2B customer.
• Continuous improvement and innovation mindset that results in the understanding of latest technologies.
• Guide team members to accomplish outcomes.
• Ability to function with ambiguity and within a matrix organization and operate on a tight schedule.
• Problem solving & planning capabilities along with creative time management skills, high degree of ownership and help impact teams to act with urgency.
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions when developing & presenting business cases to executive leadership and stakeholders.

Nice To Haves

• Master's Degree preferred

Responsibilities

• Own and evolve a portfolio of trusted, reusable data products that enable confident decision-making and generate actionable insights for Grainger teams and customers.
• Collaborate with Grainger’s product teams to deliver scalable, high-impact data products that support visibility, automation, AI and Machine Learning use cases while uploading enterprise data governance and standards.
• Expand the North America eCommerce platform by adapting the existing product catalog tool to support operations, ensuring a seamless user experience.
• Collaborate with Grainger’s product teams to operationalize the integrated North America eCommerce platform, ensuring the product catalog tool is optimized for both US and Canada markets.
• Leverage data-driven insights to develop business strategies and actionable recommendations that drive competitive advantage for Grainger, focusing on customer needs, market trends, and operational efficiencies.
• Identify and prioritize customer and internal team requirements, translating them into a clear product roadmap and detailed specifications that guide the development and evolution of the eCommerce platform.
• Guide team of engineers through structured work, provide ample business context and establish shared ownership of outcomes.
• Lead, communicate & coordinate product launches across all partners including business, product and engineering teams with consideration of schedule, risk management, escalation of issues and balances tradeoffs.
• Facilitate product review discussions with C-Suite executives, landing the appropriate message for the audience.
• Partner with the analytics, UX, peer PMs and operational business leaders to deliver quality capabilities in a consistent cadence of releases and measure the business impact.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level