Sr. Product Manager

Divisions Maintenance Group•Cincinnati, OH

19h•Hybrid

About The Position

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. The Sr. Product Manager will be responsible for owning the charter of driving margin and efficiency improvement initiatives in the fulfillment ops within our organization.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information and Decision Sciences, or related field of study.
2 years of experience as a Product Manager.
2 years of experience in product development processes and methodologies.
2 years of experience in driving data driven initiatives and needle moving product feature development.
2 years of experience in data analysis, SQL, and leveraging data to drive insights and decision-making.
2 years of experience in managing complex projects from ideation to execution in a fast-paced, agile environment.
2 years of experience in mentoring and inspiring a team.
2 years of experience working with LLMs or generative AI tools in a product capacity, including prompt design, system behavior tuning, and user interface considerations.
2 years of experience building with AI tools (e.g., GPT APIs) for product functionality such as content generation, classification, summarization, or automation.
2 years of experience designing and deploying AI-assisted product features with human-in-the-loop review workflows or override capabilities.
2 years of experience conducting risk analysis and defining strategies when embedding AI into production systems.
2 years of experience developing or contributing to open-source software projects in domains such as developer tools, frameworks, or simulation.
2 years of experience mentoring peers or junior team members in product thinking, experimentation, or AI product design.
2 years of experience designing or managing access controls, user roles, or multi-party collaboration in complex enterprise software.
2 years of experience working closely with business, operations, and customer support teams to identify pain points and translate them into scalable product solutions.
2 years of experience managing stakeholder communication across multiple departments during software rollouts, including documentation, demos, and training materials.
2 years of experience facilitating organizational change management for internal tool adoption or process redesign.

Responsibilities

Exploring and exploiting opportunities to enhance profitability across our service trades for facilities maintenance.
Dive deep into our datasets using SQL and other data analysis tools to identify key performance metrics, trends, and opportunities for margin improvement.
Extract and manipulate data to draw valuable insights and actionable conclusions.
Develop and lead the implementation of product strategies that directly impact margin and profitability.
Collaborate with cross-functional teams to align product roadmap with business goals.
Conduct thorough market research to understand industry trends, customer behavior, and competitive landscape to guide decision-making.
Partner with customer-facing sales/operations teams to gather feedback and insights from customers, ensuring their needs and pain points are addressed effectively to drive customer retention and satisfaction.
Utilize statistical analysis, correlations, and predictive modeling to make data-driven decisions and measure the success of margin improvement initiatives.
Work closely with engineering, design, and data teams to develop and launch new products or optimize existing ones that drive margin enhancement.
Translate product strategies into detailed requirements and project plans.
Drive timely and successful execution of the roadmap, ensuring alignment with business objectives.
Define KPIs and set measurable goals to track product performance, ensuring continuous monitoring and iteration to achieve desired outcomes.
Collaborate with executive leadership, stakeholders, and cross-functional teams to communicate product vision, progress, and results effectively.
Lead and mentor a team of product managers, instilling a culture of data-driven decision-making and fostering an environment of continuous improvement.