Sr Product Manager

PayPalSan Jose, CA
2hHybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Job Summary PayPal's Compliance Platform team is seeking a Senior Platform Manager to drive the next generation compliance platform. The Senior Product Manager will be responsible for leading solution identification and defining the next generation scalable and flexible compliance platform for launching compliance product across regions. This individual will create product solutions that will make Paypal compliant with the best customer experience and partner with technology team to scale the existing infrastructure. This job is an individual contributor.

Requirements

  • 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Nice To Haves

  • Develops a solid understanding of evolving AML/KYC regulations and translates requirements into actionable product needs.
  • Monitors competitor practices and market trends to support the creation of customer-friendly, compliant KYC experiences.
  • Identifies opportunities for innovation and supports experimentation efforts (A/B tests, iterative design) to optimize KYC flows and reduce friction.
  • Partners with Compliance and Policy to evaluate risk-based approaches and propose practical product solutions.
  • Works closely with Legal, Compliance, Policy, Engineering, and Design to ensure cross-functional alignment on regulatory interpretations, product decisions, and launch readiness.
  • Manages the product development lifecycle: refining requirements, prioritizing backlogs, and collaborating with scrum teams through sprint planning and execution.

Responsibilities

  • Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
  • Gathers insights from the customer experience and customer needs to input to product requirements
  • Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
  • Monitors product profitability measures, including budget.
  • Lead sprint planning, daily standups and retrospectives to drive execution.
  • Interfaces with product and technology leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Benefits

  • At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life.
  • We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
  • We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
  • To learn more about our benefits please visit https://www.paypalbenefits.com.
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