Sr. Product Manager-Technical, RDPI-SC - Product and Portfolio Management

Amazon • Nashville, TN

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About The Position

We are seeking an experienced Senior Product Manager - Technical to lead the
technology roadmap for OTS Supply Chain, which manages the full lifecycle of
technology assets for thousands of global Amazon locations. This role will drive
the strategic vision and execution of our multi-year technology transformation
initiative, overseeing the development and implementation of AI-powered
automation, digital process agents, and integrated supply chain systems that
fulfill technology equipment (network infrastructure and end-user devices) for
Amazon Worldwide Operations.

The successful candidate will be responsible for a portfolio of major strategic
initiatives focused on improving operational efficiency, reducing manual effort,
and enhancing delivery performance across our global supply chain operation.
This role requires deep technical expertise, strong program management skills,
and the ability to drive complex, cross-functional initiatives that span
multiple regions and business units.

Requirements

• Bachelor's degree
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in technical product management, program management or engineering
• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
• 1+ years of technical product or program management experience

Nice To Haves

• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience in building and driving adoption of new tools
• Experience with technologies like Hadoop, Rules based systems and Machine learning

Responsibilities

• Own and drive the multi-year technology roadmap for OTS Supply Chain, defining product vision and strategy for technology fulfillment automation services
• Partner with engineering, operations, and business stakeholders to prioritize technology investments and balance short-term wins with long-term architectural goals
• Lead development and implementation of five major strategic initiatives: Automated Demand Program Management System, Technology Fulfillment Digital Process Agents, Simple Integration Service, AI-driven chatbot expansion, and Cost & Asset Explorer
• Drive intelligent automation to monitor and coordinate customer ordering, procurement, build, and logistics processes across all demand streams
• Collaborate with engineering teams to design and implement layered microservices architecture leveraging AWS cloud-native services, AI/ML capabilities, and Domain-Driven Design principles
• Champion adoption of advanced AI/ML technologies, including Agentic AI systems with autonomous decision-making capabilities
• Serve as primary technical liaison between RDPI Supply Chain leadership, engineering teams, and business stakeholders across global operations
• Define and track KPIs for delivery performance, order processing efficiency, inventory optimization, and cost management
• Foster innovation culture while providing technical guidance and mentorship to cross-functional teams

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level