Sr. Product Manager - Platform

ADP•Pasadena, CA

8h•Hybrid

About The Position

ADP is designing the future, we need a Senior Product Manager - Platform to help The world of Human Capital Management is changing faster today than at any other time in human history. ADP is leading the way of inventing the future of work. This is more than just creating new features, it’s reinventing how work gets done and we need the world’s best people to help us do it. We are seeking tenacious forward-thinking individuals who thrive in the face of challenge, who can see the opportunity in every change. Are you sick of working on projects that aren’t solving real problems? - At ADP we pay 1 in 6 of every American each pay cycle. The changes we make impact millions of people, every day. Are you tenacious, curious, and passionate? - It takes real grit and a special kind of leadership to help transform instead of just build. If you’re ready for the next challenge, this is it. Do you want to work with some of the most passionate people and diverse teams around the world? - We have people from every age range and every background. The people here are what make ADP special, you’ll see that right away. This role is hybrid onsite 3 days a week in Pasadena CA and not eligible for remote. Let’s invent the future together. What are you working for? #HelloWork First things first: At ADP, we believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We’re changing the world of work with our HR solutions that help companies of all sizes focus less on work and more on success. In the role of Senior Product Manager - Platform, your creative inspiration will help fuel BIG innovation. You will be involved in market analysis activities that help drive market requirements and deliver innovative product solutions. You’ll help lead product launch activities and ongoing market-facing support, predominately working in an agile environment, with a SCRUM team. You’ll also combine business and product strategy to ensure the development and execution of the product is in line with the product road map and vision. You will support go-to-market solutions, obsess over the customer experience journey, and measure product effectiveness – seeking to continually improve. You will partner with many teams across ADP to manage and help set the future direction of capabilities within the SmartCompliance Platform.

Requirements

Bachelor’s degree in a technical field
5+ years of experience in a B2B/B2C software and enterprise solutions product management role
Experience working with API’s, microservices, integrations, and platform technologies, and UI
Strong leadership, communication, and collaboration skills. Ability to influence cross-functional teams and senior management stakeholders

Nice To Haves

Experience in SaaS, platform-based web products or services a plus
Experience in building reusable, scalable, shared services from pilot to scale
Being a great storyteller - strong communication and presentation skills
Ability to explain complex information to others in a simplified way with internal stakeholders, i.e., engineering teams, senior leaders, to accomplish project goals.
Highly motivated to develop and acquire a high level of knowledge about product management, ADP customers and the marketplace.
Working knowledge of workplace regulations and processes is a plus
Prior experience conducting formal usability studies and developing web and integrated data experiences for clients, partners, developers, etc. is a plus
Prior experience working as a product owner in an agile development environment.

Responsibilities

Own key components of the platform product roadmap and manage their execution from product definition and planning through production, release, and end of life.
Represent and speak to the product and its outcomes to stakeholders, including senior leadership
Work and accomplish goals with minimal level of guidance and direction.
Works positively and collaboratively with development, design, and business teams.
Support managing the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams to clarify requirements balances business needs with technical requirements, and recommends alternative technical approaches to meet design requirements as needed.
Support product leadership strategy by contributing to and articulating the vision and mission of the product roadmap, including implementation and prioritization.
Serve as the central resource with design, process, test, quality and marketing as the product(s) move to production and distribution.
Define requirements by leveraging usability studies, business and product usage data, customer feedback, external industry trends, and metrics to generate insights.
Continuously understand competitors and the market, and to help identify new partnerships or acquisition targets to broaden or enhance a product portfolio.
Support the vision for the end-to-end customer experience journey from sign-up, setup, and usage through partnering with stakeholders.
Participate in customer feedback sessions to understand pain-points
Act as the user champion when coordinating product development with business stakeholder and align all development activity with business goals and priorities
Collaborate with marketing, sales and service on the development of product positioning, demo design, training courses, sales collateral, etc. to ensure that business objectives are achieved.
Understands key business metrics and how product results impact them.
Clearly be able to articulate the vision, strategies, priorities, and desired outcomes to key partners across ADP.
Identifies and tracks KPIs to help measure key outcomes