Sr. Product Manager, Commerce Platform

PlayStation Global•San Diego, CA

About The Position

We are seeking a highly motivated and detail-oriented Sr. Product Manager to join our Product Development team. In this role, you will collaborate with cross-functional teams to drive the development of innovative products from concept to launch. The ideal candidate will have a strong background in project management, product lifecycle management, and a passion for delivering exceptional products that meet customer needs.

Requirements

Bachelor’s degree in Engineering, Business Administration, or related field.
5+ years of experience in product development.
Experience in e-commerce and/or merchant payments- related product areas.
Strong understanding of product lifecycle management principles and best practices.
Proven track record of successfully delivering projects on time and within budget.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Strategic thinker with a customer-centric mindset and a passion for driving results.
Highly detail-oriented, multi-tasker, who enjoys working in a fast-paced environment.
Outstanding Google Docs, Excel and PowerPoint skills.
Are a skilled Product Manager, willing to mentor others in the craft.
Start with the Customer first, understanding them, empathizing with their experience, and driving relentlessly to improve paying experiences
Think creatively and approach key problems with systems-level thinking.
Define and share a product vision to sell the growth story to go execute.
Have a track record of shipping impactful product features with deep e-commerce subject matter expertise.
Deliver and maximize resources for impact, balancing the long term needs with short term gains and speed to market.
Mobilize others by enabling alignment, garnering support and unity, and executing through efficient collaboration across teams and business areas.
Build trust with engineers, UX designers, and other cross-functional teammates.
Communicate concisely to influence others and share results when delivering outcomes.
Are skilled in the creation of delightful customer experiences (web and console).
Have knowledge of the payments domain and e-commerce.
Lead and are accountable for product development—from conception to launch—for high-impact projects.

Responsibilities

Strategic Vision & Roadmap: Architect and implement a visionary product roadmap.
Planning & Prioritization: Refine and execute a multi year transaction compliance strategy.
Product Development: Lead the end-to-end product lifecycle for tax and payment solutions, from ideation and requirements gathering to launch and iteration.
Stakeholder Management: Work closely with business stakeholders, Customer Support and Finance, Tax and Legal partners to define product requirements and specifications.
Product Definition: Own writing of detailed product requirements and designing user flows.
Collaborate: Work closely with UI/UX designers, PMO, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes.
Business Alignment: Foster strong relations with the key stakeholders to align on goals, prioritization and roadmap with key stakeholders.
Performance Analytics: Provide critical insights into product performance. Understand user's pain points and how to address the gaps.
Partner with Finance, Marketing, Legal and Tax teams to refine requirements and develop go-to-market strategies and support product launches.
Liaise with other teams in Monetization (PS Plus, Search, Personalization, Media Services) to launch new products.
Drive continuous improvement initiatives to optimize the product development process and enhance team efficiency.