Sr. Product Manager - Payments Platform

eBay • Austin, TX

3d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver outstanding commerce experiences to drive eBay’s long-term growth and market share. eBay seeks an experienced Senior Product Manager to develop, optimize and scale the capabilities of eBay's Payments Platform. This role involves taking on the challenges of evolving a robust marketplace payment solution into a scalable, multi-tenant "Payments-as-a-Service" platform. A critical challenge is to decouple our existing payment boundaries to build a "plug-and-play" suite of services — including embedded payments, compliance, and risk — that can be seamlessly adopted by any tenant, for example eBay subsidiaries. The Product Manager will lead the strategic evolution of the financial services, crafting future-proof interfaces and customizable design components that handle operational heavy-lifting while ensuring tenant isolation and independent scale.

Requirements

• 7+ years of product management experience
• 3+ years of experience in payments domain and platform payments processing.
• Deep knowledge of the payments landscape, embedded payments, white label solutions or PayFac models
• Engineering Degree/MBA degree or equivalent experience
• Consistent track record of crafting "API-first" platforms and client-facing SDKs/UI components (e.g., drop-in frames for critical data collection).
• Strategic approach with the ability to plan execution towards a final "As-a-Service" vision, anticipating future regulatory and scalability needs for diverse tenants
• Comfortable making the "tough calls" on trade-offs - balancing speed-to-market with the long-term health of a multi-tenant platform.
• Ability to use data to formulate product perspectives, rationalise platform investments, and define success metrics for platform health and reliability.
• Experienced in handling complex partner relationships (Legal, Treasury, Risk, and Engineering) to achieve "win-win" outcomes for the platform and its tenants.

Responsibilities

• Define and drive the product vision for the "Payments-as-a-Service" track, evolving our embedded payments capabilities for marketplaces as well as a full PayFac offering for subsidiaries and future clients.
• Partner with cross-functional teams to design "fit-for-purpose" boundaries between the marketplace and payments layers, ensuring services like acquiring, payouts, financial reporting and ledgering are modular and scalable.
• Lead the development of both API-first services and "drop-in" UX components (SDKs) that allow marketplace as well as PayFac tenants to quickly onboard and ramp.
• Analyze data and industry trends to identify optimization hypotheses for multi-tenant scaling, focusing on automating onboarding, compliance checks, and financial reconciliation for partners.
• Clearly set the product/backlog prioritization with a balance of near-term outcomes (e.g., migrating subsidiary sellers to the new platform) and longer-term investments in platform future-proofing.
• Build a case for your hypotheses, A/B test implementation strategies, and implement winners that reduce integration time and operational burden for our tenants.

Benefits

• full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level