Product Manager - Payments Platform, Vice President

JPMorgan Chase & Co. • New York, NY

9d

About The Position

Are you passionate about bringing innovative payment products to market through hands-on execution? Join the Proprietary Wallets & Lending Innovations team and make a direct impact by launching product that relentlessly focus on emerging customer and merchant problems while ensuring products are launched on time and operate reliably at scale.
As a Vice President, Product Manager within the Payments team, you will play a pivotal role in delivering high-quality payment solutions by guiding cross-functional teams through the full product lifecycle. You will conceptualize the next generation of payment platforms, drive innovative thinking, and build seamless customer journeys that are the foundation of Chase digital payment experiences. We are looking for product owners who lead with product thinking and aren’t afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration. You leverage your product management skills to innovate on translating business opportunities into products adopted by customers at scale.

Requirements

• 7+ years of experience in financial services and/or product management
• Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
• Passion for understanding customer needs and demonstrated ability to build scalable platforms
• Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Nice To Haves

• Strong preference for experience in online payments including but not limited to digital wallets, payment processing, money movement, and adjacent products.
• Candidates with Fintech background or payment platform experience shall be preferred

Responsibilities

• Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
• Own and manage the product delivery lifecycle from ideation to production.
• Coach and mentor junior product manager for skills and career aspirations
• Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the engineering development team and other stakeholders
• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
• Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level