Sr. Product Manager - eProcurement

Grainger Businesses • Chicago, IL

1d • Hybrid

About The Position

Grainger is seeking Senior Product Managers to guide and chart the course for its enterprise systems and application development, ensuring Grainger remains a leading destination. This role involves contributing to the product strategy, vision, and roadmap for future products, with a high degree of ownership over critical features and the customer experience. The Senior Product Manager will be instrumental in shaping the future of eProcurement, Grainger’s largest and fastest-growing order channel, focusing on scalable, self-service integrations and end-to-end visibility across the ePro integration lifecycle. The role requires collaboration with engineering, design, and operations to develop and launch innovative product aspects. The ideal candidate is creative, highly analytical, capable of working in a matrix organization, and able to synthesize various technologies and capabilities into customer-loved products. Success in this role demands a deep dive into Grainger’s end-to-end processes, from intake to payment, to ensure solutions address root causes without adding unnecessary complexity. This position reports to the Director, Product Management and operates on a hybrid basis out of the Chicago, IL office.

Requirements

• Bachelor's Degree or equivalent experience required
• 7+ years product management or equivalent experience required
• Strong experience with Process Design
• Demonstrated comfort operating in highly visible, cross-functional roll, with experience leading change management and driving adoption across complex organizations
• Strong strategic thinking and problem-solving skills.
• Advanced ability to use data, experimentation, and insights to guide decisions.
• Experience influencing senior leaders and executive stakeholders.
• Proven ability to operate effectively in high-ambiguity environments.
• Passion for developing others and elevating product practices.

Responsibilities

• Structured Thinking: Owns and evolves product strategy for a sub-domain, establishing enterprise roadmaps across now, near, and next to drive advantaged customer outcomes at every stage. As roadmaps enter execution, ensure work is well-formed and clear for delivery partners.
• Measurable Outcomes: Defines and monitors success metrics across the roadmap, making data-informed decisions in ambiguous environments, driving outcomes aligned to the product strategy and creating transparency and accountability across teams and stakeholders.
• Communication & Storytelling: Influences senior stakeholders through clear narratives that connect product strategy to business outcomes, helping partners reason about tradeoffs and priorities.
• User-Focused: Champions deep customer understanding and ensures data-driven insights drive prioritization and solution design, partnering with UX and Analytics on research as appropriate, and partnering with operational teams to assess and propose process changes needed to achieve business outcomes.
• Creativity: Identifies novel opportunities and rethinks approaches to unlock new value for customers and the business leveraging market and Grainger understanding.
• Win as One Team: Leads alignment across multiple cross-functional teams and business stakeholders, resolving conflicts and driving shared accountability.
• Compete with Urgency: Balances speed, quality, and risk across initiatives to deliver maximum impact. Stays ahead of trends in adjacent technologies, competitive space, and customer needs and develop a clear strategy around how Grainger can win.
• Talent Development: Coaches and mentors other product managers, raising product craft and execution quality.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees