Sr. Product Development Support Specialist
About The Position
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy. This role follows a hybrid schedule of four days in the office (on-site). The Senior Specialist, Product Development is a strategic leader responsible for serving as a primary resource for statutory paid family and medical leave and disability products, driving product development and spearheading new product launches across our expanding portfolio. You will report to the Lead Product Manager for Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs.
Requirements
- 5-7+ years’ experience in group insurance products; strong STD, LTD, statutory disability and PFML experience.
- Experience with regulatory compliance, product filings and benefit technology ecosystems preferred.
- Proven leadership of cross-functional teams and influence at all management levels.
- Strong project management skills; adept at balancing multiple priorities in a fast-paced environment.
- Excellent communication, presentation and relationship management abilities.
- Strategic thinker with a record of delivering results and driving innovation.
Nice To Haves
- Experience and knowledge of leave management and/or group Life/AD&D insurance a plus.
Responsibilities
- Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in statutory paid family and medical leave (PFML) and disability, consistently tracking industry trends and assessing their implications. Collaborate closely with senior leadership to integrate these insights into both current operations and future strategic initiatives.
- Product Development: Manage the full product lifecycle, from ideation to launch and ongoing management and optimization. Collaborate with actuarial, underwriting, legal, compliance, distribution, claims, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other materials.
- Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results.
- Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders.
- Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance.
Benefits
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
