Sr. Product Designer, e-commerce, eero

eero • San Francisco, CA

1d

About The Position

eero is seeking an experienced Sr. Product Designer to drive our ecommerce experience and digital growth initiatives. In this role, you'll lead the strategy and execution of high-impact design solutions that enhance user engagement, extend the eero brand, generate leads and deliver measurable business results across our web properties. You'll collaborate with cross-functional teams to create data-driven, user-centered designs that balance business objectives with customer needs. The Brand Studio team serves as eero's creative cornerstone, responsible for establishing and maintaining a cohesive brand identity across all customer touch points. We manage the development and execution of creative assets spanning product launches, brand campaigns, digital presence, and partnership initiatives. We hold the unique responsibility of delivering breakthrough creative that scales across global markets while maintaining brand consistency, working in close collaboration with Integrated Marketing, Media, and more.

Requirements

• 6+ years of design experience
• Have an available online portfolio
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience applying scrum to visual or UX design processes
• Experience with UX design of complex workflows

Responsibilities

• Own end to end user journeys to solve complex product design problems and define strategy to deliver best-in-class solutions
• Act as a force-multiplier. Help mature our design systems, rituals, and processes in a way that empowers the entire team to move faster and better.
• Guide projects forward proactively and with a bias for action, even in the face of ambiguity or shifting priorities. Maintain confidence and clarity in fast-paced environments with frequent strategic pivots to deliver impactful results
• Zoom in and out seamlessly. Move fluidly between high-level conceptual thinking and hands-on design of flows, interactions, and screens.
• Synthesize and present findings to stakeholders, leadership/executives that clearly articulates design rationale and trade-offs
• Foster trust with cross-functional leaders by offering actionable feedback and promoting customer-centric solutions
• Seek opportunities to continuously improve and extend our processes wherever possible
• Mentor and elevate. Provide critique, feedback, and thought leadership across the design org—shaping not just the work, but the way we work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees