Sr. Manager, E-Commerce

Fox Factory • Baton Rouge, LA

1d

About The Position

The Senior Manager of Ecommerce is the business owner of the digital commerce channel, responsible for strategy, P&L, and growth across six brands. This role sits at the intersection of strategy and execution - setting vision, securing resources, and ensuring flawless execution. The Senior Manager partners at the executive level to align e-commerce with marketing, product, and operational priorities, while building and leading a high-performing team to deliver a best-in-class customer experience.

Requirements

• Demonstrated success owning a P&L and delivering channel growth at scale.
• Deep expertise in ecommerce technology, analytics, UX/CX optimization, and digital marketing.
• Strong executive presence with the ability to influence cross-functional leadership.
• Experience leading and scaling multi-brand ecommerce teams.
• Strategic thinker with the ability to balance big-picture vision and detail-oriented execution.
• Bachelor's degree in marketing, communications, information technology or related field.
• 8-10+ years of ecommerce/DTC experience, with significant leadership responsibility.

Responsibilities

• Own the e-commerce P&L across all brands, delivering revenue, profit, and customer growth targets.
• Define and drive the e-commerce roadmap, encompassing site platform and technology, customer experience and UX enhancements, conversion optimization, personalization, loyalty, promotional strategy, and new business initiatives.
• Represent e-commerce at the leadership table, report channel performance, opportunities, and risks.
• Partner with Operations on inventory allocation and planning to ensure product availability aligns with e-commerce demand, promotional calendars, and channel growth goals.
• Forecast e-commerce demand in collaboration with Ops and Finance, providing input into buys, replenishment, and safety stock for key launches and campaigns.
• Proactively identify risks (overstock, out-of-stocks, delayed inventory) and develop contingency plans with Ops and Marketing.
• Act as executive partner to Marketing, IT, Finance, and Product to align e-commerce strategy with company goals.
• Lead business-critical programs (site migration, brand expansion, omnichannel integrations).
• Oversee vendor/agency partnerships, contracts, and tech stack decisions to maximize ROI.
• Build, mentor, and scale the e-commerce team, ensuring clear roles and career growth opportunities.
• Manage the E-commerce Manager, who oversees merchandising, paid, and CRM/email execution.
• Champion innovation in e-commerce, exploring new channels, digital products, and customer engagement strategies.

Benefits

• Fox offers an excellent compensation package and wide-ranging opportunities for professional development.
• Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching.
• Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees