Sr Principal Business Applications Analyst

UKG

About The Position

We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company’s strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.

Requirements

10+ years of experience in program management, business transformation, or strategic operations.
Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
Exceptional organizational, analytical, and problem-solving skills.
Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.

Nice To Haves

Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.

Responsibilities

Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.

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