Sr. Practice Manager | Medical Oncology

UPMC•Cumberland, MD

17h

About The Position

Join our Medical Oncology team in Western Maryland as a Senior Practice Manager! In this role, you'll own the operations of a high‑volume, high‑impact site. You’ll set the pace, solve problems on the fly, and cultivate strong, practical relationships with our physicians and staff—so clinical teams can focus on care and patients feel supported end‑to-end. We’re looking for a proven healthcare leader who’s comfortable making decisions independently, adept at aligning providers and front‑line teams, and experienced in physician practice management (oncology background highly preferred). If you're a natural people-person who is passionate about developing team members and making an impact in the world of cancer care, we invite you to join our team today!

Requirements

Bachelors Degree + 3 years of management experience with 1 year healthcare experience
OR Associate's Degree + 3 years healthcare experience and 3 years of management experience
OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Act 34

Nice To Haves

oncology background highly preferred

Responsibilities

Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
Supervise and oversee practice budgets.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Serve as liaison to various UPMC departments and resources.
Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
Develop strategic plans for practices.
Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
Ensure compliance with all UPMC policies and procedures.
Communicate effectively with staff, physicians and peers through oral and written communications.
Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
Assist in physician relations as necessary.
Maintain knowledge initiatives as it relates to the operation of the practices.
Oversee and assist in the recruitment of staff and new practices.
Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.