Practice Manager, Oncology Services

University of Missouri Health Care • Columbia, MO

2d

About The Position

MU Health Care is looking for a strategic leader to serve as Practice Manager for Oncology Clinical Operations, overseeing a multi-specialty oncology clinic. The ideal candidate is a collaborative problem-solver with a passion for operational excellence, patient-centered care, and team development. This role offers the opportunity to drive innovation by implementing new services and supportive programs in partnership with clinical leadership. You’ll lead a diverse team of licensed and non-licensed professionals, ensuring optimal staffing, productivity, and continuity of care. Join a mission-driven organization where your leadership will directly shape the future of oncology care across mid-Missouri.

Requirements

• Bachelor's degree in a related area.
• Five (5) years of related experience, two (2) of which are oncology specific.
• One (1) year of supervisory experience.
• Demonstrates knowledge of unit workflows, policies, and procedures to manage daily operations, maintain standards, and support quality improvement.
• Applies leadership and interpersonal skills to supervise staff, foster collaboration, and drive accountability and service excellence.
• Uses foundational budgeting and compliance skills to manage resources, support survey readiness, and ensure regulatory adherence.

Nice To Haves

• Bachelor's degree in a health or business-related field.
• Master’s degree in business or healthcare administration.
• Two (2) years of supervisory experience.
• Experience in a medical practice or ambulatory care experience.
• Experience with finance, budgets and process improvement strongly preferred.
• Additional license/certification requirements as determined by the hiring department

Responsibilities

• Oversees the daily operations of a multi-specialty oncology clinic (10 disease sites and supportive and palliative care).
• Implement new services and supportive programs in collaboration with Sr. Director and Medical Director.
• Supervises licensed and non-licensed personnel including RNs, LPNs, CMAs, CTAs, PSRs, Service Coordinators, Nurse Navigators, Patient Navigators, Mammography Technicians, and Business Support staff, in partnership with the nurse supervisor.
• Establishes, maintains, and monitors staffing levels, patient throughput, and productivity metrics.
• Collaborates with departmental leadership, practice physicians, and clinical supervisors to resolve operational issues and enhance care delivery.
• Develops, coordinates, and implements clinic policies and procedures in alignment with MU Health Care standards.
• Prepares and reviews monthly clinical, operational, and financial activity reports for assigned service lines.
• Represents oncology operations in internal and external meetings, committees, and initiatives as directed.
• Leads a culture of safety through proactive risk mitigation and continuous quality improvement, taking measures to routinely evaluate regulatory readiness.
• Monitors and analyzes safety and performance metrics to identify trends and implement corrective actions for staff and/or patients as appropriate.
• Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care.
• Monitor and oversee time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely approval for payroll purposes.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including nine holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager