Sr People Programs Manager

LendingClub•San Francisco, CA

4d•$135,000 - $159,000•Hybrid

About The Position

LendingClub is seeking a strategic, hands-on Sr People Programs Manager, Learning & Development to design and deliver learning experiences that strengthen employee growth, manager effectiveness, leadership capability, and company culture This is a highly visible role for someone who is equal parts program manager, learning experience designer, and facilitator. You will lead and evolve learning experiences that support employees and people leaders at key moments that matter—from New Hire Orientation to manager development, team effectiveness, and broader learning programs that help LCers grow and perform at their best As an early touchpoint for new employees, you will serve as a culture ambassador, helping bring LendingClub’s values and employee experience to life from day one. This role requires someone who can think strategically, execute independently, and collaborate cross-functionally to build scalable, high-impact learning solutions

Requirements

6+ years of experience in Learning & Development, Instructional Design, Organizational Development, or related People/HR roles
Proven success designing and delivering learning programs in a fast-paced, evolving environment
Strong expertise in instructional design, including frameworks such as ADDIE
Deep understanding of adult learning principles and how to apply them in practice
Experience conducting needs assessments and using data and feedback to improve programs
Experience evaluating program effectiveness using surveys, focus groups, and performance metrics
Hands-on experience designing across modalities including eLearning, instructor-led training, and blended learning
Experience with tools such as Articulate Storyline 360, Rise, and Vyond
Experience with learning platforms such as Cornerstone, Docebo, Workday, or similar systems
Strong facilitation, coaching, presentation, and stakeholder management skills
Experience partnering with senior leaders and executives on development solutions
Strong analytical, problem-solving, and project management skills with the ability to manage multiple priorities
Excellent written and verbal communication skills with the ability to simplify complex ideas
Hands-on experience using AI tools to accelerate your work and improve output quality. You're equally comfortable using them yourself and showing colleagues how, you see it as part of owning your domain, not just a nice-to-have. You're also thoughtful about limitations and where human judgment matters most
Bachelor’s degree in instructional design, educational technology, organizational development, HR, or a related field, or equivalent practical experience

Nice To Haves

Certified CliftonStrengths Coach
Experience facilitating sessions across a wide range of audiences and levels
Skills in graphic design, video editing, or multimedia content development
Experience supporting employee engagement, culture-building, or company-wide People programs
Familiarity with change management, human-centered design, and organizational effectiveness practices

Responsibilities

Design, develop, and manage high-impact learning and people programs aligned to company goals and organizational priorities
Lead learning experiences for employees, managers, and leaders across key moments in the employee lifecycle
Facilitate in-person New Hire Orientation in San Francisco, delivering an engaging onboarding experience that introduces employees to LendingClub’s culture and ways of working
Serve as a culture ambassador, ensuring learning experiences reflect and reinforce LendingClub’s values
Partner with leaders, executives, and cross-functional stakeholders to design and deliver team development sessions, workshops, and learning solutions
Collaborate with subject matter experts to create practical, engaging learning content and curriculum
Develop tools and resources that support career growth, internal mobility, and manager capability
Support company events and employee programs through learning design and facilitation
Conduct needs assessments to identify capability gaps and inform program strategy
Measure program effectiveness using structured evaluation methods and apply insights to improve outcomes
Manage project plans, timelines, communications, and success metrics across multiple initiatives
Track and share program outcomes, insights, and recommendations for continuous improvement
Leverage AI tools to improve efficiency across analysis, content creation, and learning strategy (applying Adult Learning principles)