Sr. People Operations Assoc & Receptionist
About The Position
The Leadership Conference is seeking a Sr. People Operations Associate & Receptionist who is passionate about building and optimizing our People & Culture infrastructure and supporting an amazing staff experience. Reporting to the Director, People Operations, the ideal candidate will have experience coordinating day-to-day office management tasks, including greeting and assisting visitors, and coordinating services, deliveries, and office support with vendors, building management, and couriers. The Senior Associate will also contribute to the planning and implementation of benefits and wellness programs, and assist the larger People & Culture team with special projects to modernize and streamline processes. This position is an individual contributor and isn’t a part of the collective bargaining unit. The Sr. People Operations Associate & Receptionist will support the full spectrum of the People & Culture (P&C) function, emphasizing people operations, office services, and reception.
Requirements
- A minimum of 5 years of office management experience with education and/or a strong interest in the human resources field.
- Proven commitment to civil and human rights with a passion for the issues represented by The Leadership Conference.
- General understanding of employer benefits administration, including but not limited to working knowledge of OSHA, HIPAA, ACA, ERISA, and COBRA guidelines and practices.
- Proven talent for contributing to the overall planning and execution of long-term strategic initiatives.
- Ability to balance multiple tasks, manage a complex workload, and organize time efficiently.
- Reliable self-starter with strong initiative and follow-through on requests.
- Excellent analytical, problem-solving, and organizational skills with high attention to detail.
- Demonstrated proficiency in Microsoft Office, especially SharePoint, Microsoft Excel, Word, and PowerPoint, HRIS systems, and reporting tools.
- An enthusiastic and motivated work ethic and strong interpersonal skills.
- Strong commitment to team building, team leadership, and fostering a positive organizational culture.
- Ability to maintain confidentiality and a high level of discretion around sensitive matters.
Responsibilities
- Design and administer ancillary office services procedures to include office storage and retention policies, on/offboarding activities, and building safety action plans. Prepare and distribute important updates and resources to staff.
- Serve as principal liaison with building management to independently address and coordinate office suite requirements, maintenance requests, and visitor clearances. Represent the organization during building management meetings and exercise judgment to promptly address items requiring follow-up and/or reconciliation, elevating important takeaways and decision points to internal stakeholders.
- Greet, assist, and provide resources to The Leadership Conference staff and visitors. Triage incoming phone calls received on the main phone line and oversee the delivery and distribution of office mail.
- Collaborate with our health benefits broker to prepare materials and coordinate sessions for the annual open enrollment process. Contribute to the overall administration benefits and help organize educational sessions and other wellness initiatives for staff.
- Conduct regular safety and health inspections to identify potential hazards, unsafe conditions, and violations. Maintain OSHA-required compliance records, such as accident reports, and report work-related injuries within the required timeframes.
- Ensure timely submission of People Operations invoices and monthly credit card reconciliations.
- Perform other duties as necessary and related.
Benefits
- generous paid time off, including fifteen (15) federal holidays, as well as biweekly organization-specific holidays
- medical, dental, and vision insurance
- transit benefits
- professional development assistance
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
