Sr. Org Change Manager - Enterprise Security

F5 • San Jose, CA

1d • Hybrid

About The Position

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. The Organizational Change Management team plays a critical role in the success of major, enterprise transformations through the design and management of business enablement strategies that help people understand the what, why, how, and when (readiness) that increases their ability to adopt and sustain organizational changes. The Organizational Change Manager works with team members at all levels of our organization to co-create and manage strategic and tactical transformational efforts, including business operations and process optimization, technology systems implementation / optimization, organizational structure evolution, functional processes and practices, etc. This role partners with functional and program / project leadership and engages relevant stakeholder audiences to align on program vision and target outcomes. As an Organizational Change Manager for our Security programs, you will strategize, develop, and deliver transformational change campaigns that contribute to strengthen F5’s security posture. You will deeply collaborate with Digital and Security team members, business leaders, subject matter experts, and functional team members throughout F5; and appropriately seek advice / counsel from other change team members and leaders. Your collaborative efforts will activities such as stakeholder identification / segmentation; change impact assessment; change / enablement roadmap development and implementation; stakeholder engagement planning and execution; communication planning and execution, education / training planning and delivery; change network engagement and mobilization; and qualitative and quantitative outcome metrics identification, monitoring, and reporting. The unique benefit and scope of this enterprise-wide role is the acceleration of delivering value at scale to realize F5’s purpose, Together, we help each other thrive and guild a better digital world. Partners thoughtfully and strategically with change managers and leaders to apply industry best practices to develop and execute change strategies, action plans, that result in new mindsets and behaviors. Builds trusted partnerships within the business through consultative and collaborative efforts to ensure the efficient delivery & adoption of transformative organizational change. Applies standard change management methods, models, and tools to enable meaningful cultural, belief system, and behavioral shifts within the organization. Demonstrates emotional intelligence to understand the needs of the business, stakeholder groups, and sponsors; while facilitating activities such as Voice of Customer, Empathy Mapping, etc. to co-create transformational change programs. Applies consultative, systems-thinking methods when working with key subject matter experts to co-create engagement strategies that demonstrate an understanding of business needs and desired outcomes. Plans and executes a scalable engagement framework that advances stakeholder awareness, understanding, and buy-in / adoption through communication of the right information, at the right altitude, at the right time, and to the right people. Delivers business value through qualitative and quantitative data-driven decision making that drives adoption and sustainability. Applies critical and strategic thinking to identify and understand organizational change challenges and potential risks and proactively defining risk management, mitigation, and recovery plans. Demonstrates a commitment to continuous learning and improvement by engaging program participants in post-launch retrospectives to create and lead refinement of how we define and deploy our people, processes, and tools in transformational change efforts.

Requirements

• Proficiency in change methodologies and applying them to drive business value (i.e. Prosci ADKAR or other organizational change frameworks)
• Ability to conceptualize and thoughtfully engage senior change managers / leaders to design complex, cross-functional change programs that use multiple engagement and enablement methods, communication channels, and behavioral change techniques to inspire perceptions and behaviors that support the change.
• Proficiency in concepts and technology around Network Segmentation, Identify and Access Management, Vulnerability Management
• Proficiency in design thinking facilitation techniques that align key stakeholders on vision, strategy, and business outcomes.
• Ability to analyze ambiguous and fast-changes situations and engage appropriately with senior change managers / leaders to devise appropriate, creative solutions with the end in mind.
• Proficiency in effective written, verbal, and presentation communications that are appropriate for various audiences including executives.
• Ability to think critically and proactively to identify key information, analyze for root cause, and develop scalable and practical people-centric solutions.
• Experience working in technology companies and the interplay between technical and operational teams.
• Minimum of 5 years of related experience and a Bachelor’s degree in a related field OR minimum of 3 years of related experience and a Master’s degree in a related field
• Proven experience delivering Change efforts for Enterprise-wide security transformations
• Excellent skill in using MS Excel, PowerPoint, Outlook, and Word

Nice To Haves

• Familiarity with security frameworks (NIST CSF, CIS benchmarks) and compliance processes a plus
• Experience using Smartsheet is a plus

Responsibilities

• Partners thoughtfully and strategically with change managers and leaders to apply industry best practices to develop and execute change strategies, action plans, that result in new mindsets and behaviors.
• Builds trusted partnerships within the business through consultative and collaborative efforts to ensure the efficient delivery & adoption of transformative organizational change.
• Applies standard change management methods, models, and tools to enable meaningful cultural, belief system, and behavioral shifts within the organization.
• Demonstrates emotional intelligence to understand the needs of the business, stakeholder groups, and sponsors; while facilitating activities such as Voice of Customer, Empathy Mapping, etc. to co-create transformational change programs.
• Applies consultative, systems-thinking methods when working with key subject matter experts to co-create engagement strategies that demonstrate an understanding of business needs and desired outcomes.
• Plans and executes a scalable engagement framework that advances stakeholder awareness, understanding, and buy-in / adoption through communication of the right information, at the right altitude, at the right time, and to the right people.
• Delivers business value through qualitative and quantitative data-driven decision making that drives adoption and sustainability.
• Applies critical and strategic thinking to identify and understand organizational change challenges and potential risks and proactively defining risk management, mitigation, and recovery plans.
• Demonstrates a commitment to continuous learning and improvement by engaging program participants in post-launch retrospectives to create and lead refinement of how we define and deploy our people, processes, and tools in transformational change efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees