Sr Operations Analyst

Vantive Manufacturing • Deerfield, VA

11d

About The Position

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Summary The core objective of this role will be to actively support the processes and projects designed by the Master Data Manager and Governance to ensure the accuracy and consistency of master data. The role entails a strong involvement in analyzing and improving architectures and reporting tools, gathering the voice-of-customer from the business, and executing the implementation of continuous improvement initiatives.

Requirements

• Must have a general understanding of master data concepts and attributes
• Experience with analyzing and resolving discrepant data across integrated systems.
• Strong problem solving, detailed oriented and analytical skills are required.
• Knowledge of common tools and systems used in Customer Master operations required.
• Ability to produce results with minimal supervision.
• Assist Customer Master team to resolve escalated customer issues and new implementations to maintain and support established KPIs.
• Support / lead projects relating to Baxter’s Customer Master operation
• 3-5 years relevant professional experience required.
• Possess strong problem-solving and critical thinking skills.

Nice To Haves

• Working knowledge of JDE, SAP, Radaro and Reltio a plus
• Bachelor degree preferred

Responsibilities

• Working within the Data Governance framework to ensure accurate and consistent data maintenance across all business in the US.
• Investigate reasons for potential data issues and related alternative solutions
• Analyze, synthesize, and communicate data and issues into business language, meaningful and insightful messaging, and plans
• Responsible for the design and development of key indicators and the appropriate tracking reports to assist in the management of services and suppliers and/or the operations organization.
• Responsible for implementing quality protocols and procedures to ensure adherence are HIPAA compliant and adhere to Baxter privacy and security policies to ensure compliance to, state/ federal healthcare, pharmaceutical, regulatory, and tax requirements.
• Work collaboratively with and serve as key liaison between key stakeholder, including but not limited to: DTO Data Governance, IT, IMO, and Commercial to drive accuracy, technical solutions and improvement for the operation to enable seamless customer experience

Benefits

• Vantive offers comprehensive compensation and benefits packages for eligible roles.
• Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.
• The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.
• The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level