Sr Mgr, Regional Stations Ops

Allegiant • Las Vegas, NV

1d • Onsite

About The Position

The Senior Regional Manager provides direct leadership to Regional Station Managers, drives vendor accountability through Allegiant’s Preferred Provider framework, and ensures operational consistency through coaching, process improvement, and cross-functional alignment. This role is also responsible for long-term planning, resource allocation, financial oversight, and timely resolution of high-impact operational issues. Success in this role requires strong field presence, leadership development skills, and the ability to operate effectively in a dynamic, 24/7 environment.

Requirements

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• Education: Bachelor’s Degree (Aviation Management, Business Administration, or related field is preferred.)
• Minimum of seven (7) years of operations experience (airline industry) including three (3) years in management.
• Valid/Unexpired Driver's License: Yes
• Strong communicator and relationship builder, capable of influencing across all levels, from frontline teams to senior leadership, through clear, concise, and timely communication.
• Demonstrated success in leading leaders, with a focus on developing Regional Managers, General Managers, building local accountability, and driving performance outcomes.
• Calm under pressure, with the ability to make sound decisions in a dynamic, safety-sensitive, and time-critical environment.
• Highly organized and action-oriented, able to manage competing priorities across multiple stations with a disciplined approach to execution.
• Collaborative mindset with a strong sense of ownership, able to work cross-functionally with Safety, Training, and Vendor Relations to achieve station success.
• Capable of committing to up to 50% travel based on department priorities.
• Must maintain proficiency in Allegiant policies and procedures by working frontline operations periodically.
• The Senior Regional Manager, Stations Operations, must be fully trained and qualified in both above- and below-wing procedures and is expected to maintain full training compliance throughout their tenure. This role serves as a subject matter expert (SME) across all facets of station operations, providing leadership, guidance, and operational integrity at every level.

Nice To Haves

• Familiarity with Allegiant systems, ground handling standards, and contractor oversight is highly preferred.

Responsibilities

• Championing Safety and Regulatory Compliance: Establish safety and compliance as the cornerstone of all operations, ensuring every decision, process, and practice aligns with Allegiant standards. Embed these principles into the organizational culture and operational strategy to foster reliability, trust, and excellence.
• Operational Performance Goals: Develop and implement Key Performance Indicators (KPIs) tailored to station-specific needs, ensuring continuous monitoring and refinement to achieve operational efficiency. Utilize data insights to set measurable targets across all stations, adjusting strategies within a predefined 90-180-day horizon. Promote a disciplined approach to execution by embedding a culture of accountability and innovation at every station through the Regional Station Manager Station Operations. Strengthen enterprise-level vendor strategies by implementing compliance tracking systems to enhance reliability focusing on surfacing root cause and streamline operations. Optimize resources to maximize ROI without compromising operational standards.
• Safety Performance Goals: Establish safety and compliance as central values, ensuring every decision and process aligns with Allegiant standards. Monitor adherence to safety regulations and implement corrective action plans for addressing systemic non-conformance. Identify and address root causes of safety incidents to prevent recurrence and enhance overall station reliability. Ensure consistent review and reporting of Safety Management System (SMS) performance to higher authorities. Equip Regional Station Managers with the tools, training, and support needed to proactively navigate safety challenges.
• Cross-Team Collaboration: Foster teamwork across departments to align operational and safety goals with organizational objectives. Promote transparent communication among Regional Station Managers, fostering trust and mutual respect to effectively solve operational challenges. Maintain strong working relationships with regulatory entities such as the FAA, TSA, and OSHA.
• Technology Integration: Pilot and scale new ground operations technologies to maintain Allegiant’s industry-leading status. Evaluate the success of technological tools using data-driven metrics and replicate successful initiatives across multiple stations.
• Talent and Succession: Recruit, coach, and mentor Regional Station Operations Managers (RSMs), fostering a strong, accountable leadership bench across the region. Establish and communicate clear operational, safety, and leadership expectations to RSMs, ensuring consistency with Allegiant’s standards and company values. Conduct regular performance reviews and provide real-time coaching and feedback to drive continuous improvement. Tailor development plans and Performance Improvement Plans (PIPs) when necessary, with a focus on measurable outcomes and sustained performance. Champion a culture of succession readiness by identifying high-potential leaders and developing a pipeline of capable successors for each RSM role. Serve as a leadership model, reinforcing expectations through personal engagement, frontline visibility, and alignment with Allegiant’s strategic direction.
• Enterprise-Level Vendor Strategy: Use data analytics to make informed recommendations aimed at improving operational compliance and reliability. Delegate daily monitoring activities to Regional Station Managers while maintaining strategic oversight.
• Champion Allegiant’s preferred Service Provider: The Senior Regional Manager, Station Operations is responsible for championing Allegiant’s Preferred Provider framework by providing strategic oversight and relationship management, not direct operational control. While not responsible for day-to-day station management, they serve as a key advisor during station startups, transitions, and escalations, intervening when necessary to uphold safety, performance, and contractual standards across all regions.
• Resource and Budget Stewardship: exercise fiscal discipline by closely managing the regional P&L, ensuring expenditures align with Allegiant’s strategic and operational priorities. Approve investments that deliver measurable value, with an emphasis on safety, efficiency, and long-term sustainability. Identify and support the implementation of operational and technical enhancements, automation tools, and other equipment or process upgrades—that improve frontline performance and reduce cost or risk. Leverage performance data and station feedback justify capital requests and guide smart reinvestment decisions in high-impact areas. Collaborate with internal stakeholders to pilot, evaluate, and scale new technologies that enhance ground operations system-wide.
• Escalation Management: Address tier-2 escalations (post-RSM) that require additional authority, multi-station coordination, or executive involvement. Approve checklists and station requirements for new station launches, seasonal ramps, or vendor transitions, with Regional Station Managers overseeing execution.
• Culture and Communication: Foster a culture of trust, collaboration, and active mentorship to empower direct reports and unlock their full potential. Ensure Regional Station Managers have the tools to navigate challenges effectively, communicate transparently, and align their efforts with the organization's strategic vision.
• Change Management and Communications: Consolidate operational feedback from the field to identify gaps in training content, manuals, and job aids. Provide actionable recommendations to the Training & Standards team to improve curriculum relevance and operational alignment. Support a continuous feedback loop by encouraging station leaders to report training deficiencies or enhancement opportunities.
• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities, as appropriate.
• Model Allegiant's customer service standards in personal actions and when providing leadership direction.
• Other duties as assigned.

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Flight Benefits
• Paid vacation, holidays, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior