Manager, Regional Stations Ops

Allegiant • Las Vegas, NV

6d • Onsite

About The Position

The Regional Manager, Station Operations provides strategic leadership across a defined group of Allegiant stations, ensuring Safety, operational excellence, regulatory compliance, and consistent service delivery. This role supports and guides local Station Managers—acting as a performance coach, compliance authority, and escalation point—while empowering them to lead daily operations. The Regional Manager is accountable for upholding Allegiant standards, execution of vendor performance, and driving readiness for audits, safety trends, and operational transitions across the region. Additionally, this role involves modeling the preferred service provider framework, ensuring that vendors align with Allegiant’s operational goals, service expectations, and compliance requirements while fostering strong partnerships. The Regional Manager ensures adherence to the standards and regulations set forth by the FAA, TSA, DOT, and other relevant regulatory agencies, maintaining full compliance and readiness for inspections or audits by these entities. The Regional Manager, Stations Operations must be fully trained and qualified in both above- and below-wing procedures and is expected to maintain full training compliance throughout their tenure. This role serves as a subject matter expert (SME) across all facets of station operations, providing leadership, guidance, and operational integrity at every level.

Requirements

• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• Education: High School Diploma/GED
• Minimum five (5) years of airline operations experience, including two (2) years in management.
• Strong communicator and relationship builder, capable of influencing across all levels—from frontline teams to senior leadership—through clear, concise, and timely communication.
• Demonstrated success in leading leaders, with a focus on developing General Managers, building local accountability, and driving performance outcomes.
• Calm under pressure, with the ability to make sound decisions in a dynamic, safety-sensitive, and time-critical environment.
• Highly organized and action-oriented, able to manage competing priorities across multiple stations with a disciplined approach to execution.
• Collaborative mindset with a strong sense of ownership, able to work cross-functionally with Safety, Training, and Vendor Relations to achieve station success.
• The Regional Manager, Stations Operations must be fully trained and qualified in both above- and below-wing procedures and is expected to maintain full training compliance throughout their tenure.

Nice To Haves

• Bachelor's degree in business education or relevant field.
• Familiarity with Allegiant systems, ground handling standards, and contractor oversight is highly preferred.

Responsibilities

• Regulatory Compliance Oversight Ensure assigned stations comply with FAA, TSA, DOT, OSHA, and Allegiant policies. Track audit findings, close corrective actions, and provide trend analyses to the Senior Regional Station Operations Manager.
• Operational Performance Management Monitor KPI’s including OTP, STAR/TURN, and mishandled baggage—daily. Lead KPI huddles with Station Managers, verify corrective actions, and share best practices.
• Vendor & Preferred Provider Execution Champion Allegiant’s Preferred Provider framework at the station level. Conduct monthly Safety and Performance reviews within the assigned region, validate billing accuracy within-approved budgets. Escalate systemic vendor issues or contract deviations to the SRM.
• Leadership Coaching & Development Mentor Station Managers, fostering autonomy, accountability, and a culture of care. Identify potential successors and develop succession plans in collaboration with the SRM.
• IROPs Support & Escalation Act as the initial point of escalation for irregular operations, safety events, and incidents that affect customers. Coordinate with OCC, Safety, and Airport Operations to ensure effective response. Escalate to the Senior Regional Manger when an event attracts regulatory or media attention.
• Station Start-Up & Transition Execution Execute approved checklists and timelines for new station launches and vendor transitions. Provide progress updates and lead post-launch stabilization efforts.
• Internal Stakeholder Coordination Act as liaison between station leadership and departments such as Training, Safety, Compliance, and Employee Relations. Ensure timely resolution of cross-functional issues.
• Operational Coordination with Airports & Regulators Represent Allegiant in operational coordination meetings with airport authorities and local regulators. Route strategic negotiations, fee discussions, or contract matters to the SRM.
• Continuous Improvement & Trend Analysis Analyze operational and safety data to identify trends and recurring issues. Sponsor improvement initiatives and disseminate best practices across stations.
• Cost Management & Budget Adherence Validate spend of assigned stations and vendor invoices within approved forecast and budget. Identify cost-saving opportunities while maintaining operational integrity.
• Safety Culture Promotion Champion a proactive safety culture through station visits, safety stand-downs, and frontline engagement. Encourage hazard reporting and maintain operational integrity at all levels.
• Technology Champion Serve as first-level super-user for approved technology pilots. Measure adoption metrics and provide feedback to the SRM to inform scale-up decisions.
• Crisis Management & Emergency Response Ensure stations are prepared to respond to critical events in alignment with Allegiant’s Emergency Response Plan. Support company emergency preparedness initiatives.
• Direct Oversight of Allegiant-Staffed Stations Ensure leadership enforces policies on hiring, scheduling, timekeeping, corrective actions, and conduct. Promote a team-oriented environment prioritizing safety and customer care.
• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
• Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees