Sr Mgr, Professional Medical Education

Johnson & Johnson Innovative Medicine • Santa Clara, CA

3d

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/medtech The Senior Manager, US Professional Medical Education – OTTAVA is responsible for the planning, delivery, and metrics associated with the US customer learning experience for OTTAVA, J&J’s surgical robotic system. They will ensure seamless integration of curriculum and learning technologies as well as proactively monitor the effectiveness of the training program. Additionally, the Professional Education team is responsible for training and supporting numerous OTTAVA clinical trial sites. The Senior Manager (US) will partner closely with R&D, Regulatory and Scientific Affairs, Global Strategic Marketing, Commercial Education, Commercial leadership, and External Partners to ensure the overall learning experience meets key learning objectives for our clinical customers.

Requirements

• Minimum of 8 years in progressive Healthcare Commercial roles (e.g., Sales, Sales Training, Prof Ed, Marketing and/or Sales Management) with documented history of success.
• Minimum of 3 years experience in related platforms and procedures (Robotics, Endocutters, Energy, Colorectal, Thoracic, Bariatric, Gynecology and Urology). Mastery of anatomical, specialty and product knowledge.
• Operating room experience.
• Project management experience
• High technological and business aptitude
• Strong influence management and communications skills
• Demonstrated ability to develop and manage internal and external networks

Nice To Haves

• Previous experience working in surgical robotics
• Previous experience as a people manager, or leadership development roles
• Previous experience leading complex learning and development programs
• Previous experience working in Marketing
• Previous experience in Medical Device Education (external or internal stakeholder training)
• MBA or other Post-Graduate Degree

Responsibilities

• Lead a team of US Professional Education Managers in the flawless delivery of customer training protocols and support assets.
• Lead the development and execution of customer training events in support of platform development milestones.
• Train and support surgical teams at OTTAVA clinical trial sites, as needed.
• Collaborate with professional education teammates as well as internal/external stakeholders to deliver a fully integrated customer learning experience that is validated to deliver on learning objectives.
• Collaborate with commercial education team on learning strategies to ensure synchronization of customer & internal training development & implementation.
• Capture customer insights and ongoing VoC to define requirements for education program and implement a process of continuous improvement.
• Develop and report to senior management an extensive set of metrics tracking education program efficiency and effectiveness, ensuring we can meet safety and business objectives.
• Identify and develop local, regional and national faculty and lead curriculum development working groups.
• Enable strong collaboration with multiple internal and external partners.

Benefits

• Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees