Sr Marketing Specialist, Direct Mail

LendingClub • San Francisco, CA

1d • Hybrid

About The Position

As a Sr Marketing Specialist, Direct Mail, you will play a key role in executing and optimizing direct mail campaigns that drive customer acquisition and engagement. This role sits at the intersection of marketing operations, vendor management, and campaign delivery—ensuring programs are executed with precision, efficiency, and accountability. You’ll own the day-to-day coordination of direct mail campaigns from kickoff through in-home delivery, partnering cross-functionally with internal stakeholders and external vendors to keep timelines on track and quality high. Success in this role requires strong organizational skills, attention to detail, and a proactive mindset to identify opportunities for process improvement and scale.

Requirements

• 1-2 years of experience in marketing operations, campaign execution, or direct mail, and can independently own complex workflows without close oversight
• Bachelor's degree in a related field; or equivalent work experience
• You're highly organized and detail-oriented — you catch what others miss and hold yourself to a high bar on accuracy and completeness
• You take ownership of your work and proactively surface risks, resolve issues, and improve processes rather than waiting to be asked
• You manage vendor relationships with confidence, influencing outcomes and holding partners accountable to timelines and quality standards
• You collaborate effectively across teams and adapt your communication style based on audience and context
• You actively look for ways AI can improve your work — from streamlining repetitive tasks to improving documentation quality — and you bring good judgment about what to verify before acting on any output
• You thrive managing multiple priorities in a fast-paced environment and know how to keep things moving without losing rigor

Nice To Haves

• Experience with Oracle Fusion for PR creation and budget management
• Familiarity with Asana, JIRA, or similar project tracking tools
• Background in vendor strategy, testing frameworks, or campaign performance analysis

Responsibilities

• Own end-to-end execution of direct mail campaigns, managing timelines, mail drops, and stakeholder alignment from kickoff through delivery
• Serve as the central point of contact across internal teams and external vendors, leading weekly status meetings and driving accountability against deliverables
• Manage vendor relationships — overseeing production schedules, reviewing creative proofs, and partnering on cost optimization, test strategies, and performance improvements
• Maintain campaign documentation, mail tracker, and the DM playbook as the source of truth for the team
• Support budget management including PR creation, invoice tracking, accruals, and USPS postage funding
• Oversee creative asset organization and accuracy across SharePoint and internal systems, including creative code management across agencies and vendors
• Identify and drive process improvements that increase efficiency, scalability, and audit readiness across DM operations — including exploring where AI tools can reduce manual effort or improve accuracy
• Develop campaign summaries, presentations, and supporting materials that communicate performance and status clearly to stakeholders

Benefits

• competitive benefits package that includes medical, dental and vision plans for employees and their families
• 401(k) match
• health and wellness programs
• flexible time off policies for salaried employees
• up to 16 weeks paid parental leave
• relocation, based on actual job level

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees