Sr. Manager, Vendor Manager - Vended Services

Amerit Fleet Solutions

1d•$140,000 - $155,000•Remote

About The Position

Amerit Fleet Solutions is a leading provider of fleet maintenance and repair services across the United States. Backed by New Mountain Capital, Amerit is rapidly expanding through both acquisitions and organic growth. We deliver industry-leading service, scale, and innovation to keep America’s fleets moving. The Sr. Manager, Vendor Manager - Vended Services, is responsible for developing, managing, and growing the company’s vendor network to support Emergency Roadside Support (ERS), Scheduled Maintenance (PM), and Vended Repair services. This role ensures vendors deliver services according to SLAs, operational guidelines, and safety standards while optimizing coverage, cost efficiency, and customer experience. Reporting to the Director, Vended Services – Fleet Solutions, the Vendor Manager drives vendor strategy, performance measurement, and operational alignment with the Operations Support Center (OSC). Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary $140,000-$155,000 The benefits of belonging – what’s in it for you? Full benefits within 30 days Medical, dental, vision, prescription drug coverage, life insurance, disability insurance 401(k) match program Unlimited vacation, holidays, and sick time Commitment to your safety through boot and prescription safety glasses reimbursement Career and learning development with an extensive training program through our Amerit University Employee referral program, up to $500 bonus ASE certification program with fee reimbursement and bonus Employee recognition platform that includes opportunities to redeem points for merchandise Employee Assistance Program (EAP) 24/7 nurse triage line Employee discounts on cell phone service and entertainment tickets Employee resource groups (ERGs) that foster inclusion

Requirements

5+ years of vendor management, supplier relationship, or fleet services experience
Proven track record in building and scaling vendor networks
Experience managing SLAs, KPIs, and performance scorecards
Excellent negotiation, communication, and interpersonal skills
Proficiency in data analysis, reporting tools, and vendor management software
Ability to work independently in a remote environment while maintaining operational oversight

Nice To Haves

Knowledge of fleet maintenance, ERS, PM, or Vended Repair services preferred

Responsibilities

Build, maintain, and grow a nationwide vendor network across all service lines
Define and enforce operational and safety guidelines, service standards, and SLAs for vendors
Track vendor performance through scorecards, KPIs, and regular reporting
Partner with procurement to negotiate contracts, rebates, and ensure vendor compliance
Support vendor qualification, onboarding, and supplementation for ERS, PM, and Vended Repair
Collaborate with OSC leadership to ensure vendors meet operational and customer expectations
Resolve vendor disputes, invoice discrepancies, and performance-related issues
Analyze vendor coverage to identify gaps in geography or service type and implement solutions
Ensure alignment between vendor management and OSC operations, including workflows, escalation processes, and reporting
Continuously evaluate vendor performance and recommend improvement strategies or termination if standards are not met
Partner with IT and operations to implement technology solutions for tracking vendor performance, SLA compliance, and workflow efficiency

Benefits

Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Unlimited vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $500 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion