Sr. Manager, Time and Attendance

CBRE • Dallas, TX

31d

About The Position

The Time and Attendance Sr Manager will lead and oversee the end-to-end implementation of CBRE's time and attendance product, which runs off UKG platform for enterprise-level clients across the US and Canada. This role requires a strategic leader with deep expertise in workforce management solutions and a strong understanding of country labor laws and payroll systems. The successful candidate will drive project success and act as the primary liaison between clients and internal teams. The role reports to the Global Tower Lead, Time and Attendance, and partners strongly with the Regional People Operations, People Centers of Excellence (COE) and Enterprise Platform teams, including Digital & Technology and Finance Processes. The role is responsible for partnering and delivering items on the functional product roadmap and improvement projects across all processes within their Tower. People processes are interrelated, and this role will collaborate with other People Process Towers and People Business Partners, identifying process gaps and opportunities to simplify and enhance employee experiences. The role will focus the following products: UKG Workforce Dimensions, PeopleSoft, and related integrations. The processes in scope for this tower include all Employee time and attendance related transactions.

Requirements

• 5-7 years of experience in running large-scale software or product deployments, specifically in time and attendance or workforce management.
• Solid technical understanding of the UKG product.
• Bachelor's degree preferred.
• Experience with functionality design requirements and implementation standards.
• Comfortability in guiding initiatives and team members though change and process improvement.
• Stakeholder and Project Management experience.
• Expertise in thinking critically and strategically to solve problems with practical solutions.
• Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements.

Nice To Haves

• Experience in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
• Experience working within a Shared Services or centralized operating environment for a global company is desirable.

Responsibilities

• Develop and implement regional deployment strategies that align with client expectations and company objectives for large-scale time and attendance rollouts.
• Be responsible for the entire project lifecycle, including requirements gathering, configuration, testing, data migration, and post-go-live support.
• Maintain, develop, and construct processes, improvements and new features related to Time and Attendance for the People organization within CBRE.
• Document procedures/protocols, process flows, approver levels, decision points, and all relevant information.
• Serve as the main point of contact for clients, leading all project-related communications, providing regular updates on progress, and addressing any potential issues.
• Work with internal collaborators to assess and identify areas of improvement within their tower process and product landscape, ensuring all product and process initiatives are consistent with governance standards and are aligned with other corporate departments.
• Proactively identify and mitigate risks to keep projects on schedule and within budget.
• Develop comprehensive user guides and training materials to ensure high user adoption and self-sufficiency for client's post-implementation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees