Sr. Manager, Technical Product Owner – Legal

Johnson & Johnson Innovative Medicine•New Brunswick, NJ

1d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Johnson & Johnson is seeking a Senior Manager, Technical Product Owner to lead the Legal Work Management product portfolio, driving innovation and excellence in legal service delivery through the ServiceNow platform. This hybrid role is based in New Brunswick, NJ and is open to both internal and external candidates. As a Technical Product Owner, you’ll craft product strategy, guide global agile squads, and deliver impactful solutions that improve the experience and effectiveness of our legal teams. You’ll bring a strong mix of technical expertise, critical thinking, and collaborative leadership to deliver scalable, user-centered solutions.

Requirements

8–10 years leading complex, global technology programs.
5+ years of hands-on experience with ServiceNow, including roadmap development (certifications a plus).
Proven leadership in managing and mentoring high-performing teams.
Strong communication and partner engagement skills.
Experience inspiring change across diverse organizational landscapes.
Expertise in technology lifecycle management and transformation initiatives.
Proficiency in budget planning, resource management, and portfolio oversight.
Ability to translate business needs into scalable, user-focused solutions.

Nice To Haves

Familiarity with ServiceNow modules such as Work Management, ITSM, or HRSD.
Understanding of compliance, security, and regulatory frameworks.
Experience managing hybrid SaaS and custom-built environments.
Knowledge of Agile and Waterfall methodologies.
Track record of leading cross-functional initiatives.
Dedication to building inclusive, collaborative team cultures.

Responsibilities

Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight.
Align product roadmaps and delivery plans with global business goals through close collaboration with partners.
Champion consistency and scalability of ServiceNow-based solutions across regions.
Partner with Product and Enterprise Architects to ensure robust, future-ready platforms.
Oversee the full lifecycle of platform solutions—from design and testing to deployment and support.
Guide agile squads and coordinate with cross-functional teams including PMO and Tech Services.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
Company’s consolidated retirement plan (pension)
savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours