Technical Product Owner

Sprouts Farmers Market•Phoenix, AZ

16h•Onsite

About The Position

Please note this position is based in our Phoenix, AZ Support Office. The Product Owner will play an important part of managing Sprouts’ product domains focusing on the end-to-end software lifecycle. This role serves as the bridge between stakeholders and development teams, ensuring the product vision aligns with the business objectives. This role may be part of software selection, is responsible for defining and prioritizing the product backlog, working closely with cross functional teams to define requirements, design solutions, build configurations, implement, and ongoing support processes utilizing deep expertise of products. The candidate for this position will have prior experience interacting with multiple levels of stakeholders, vendors, and developers to ensure the complete collection, documentation, and implementation of requirements. This role will also require analytical mindset to solve challenges, interpersonal communication, and collaboration skills across cross-functional teams in addition to the ability to lead and guide teams through the project lifecycle with minimal supervisory direction to deliver high quality, valuable product solutions.

Requirements

Bachelor’s degree in business, computer science, or equivalent work experience
3-5 years of experience as a Product Owner or Technical Business Analyst
Strong understanding of software development and technical concepts, with experience working in Agile environments
Excellent communication and interpersonal skills, with the ability to bridge the gap between business and technical teams
Analytical and problem-solving skills, with a customer-focused approach to product development
Communication: Convey information, ideas, and feedback clearly and concisely in an engaging manner that helps others understand and retain the message; listening actively to others.
Customer Focus: Place a high priority on the customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs.
Driving for Results: Set SMART goals and measure progress; tenaciously working to meet or exceed goals and making continuous improvement. Seeking innovative ways to solve problems that result in unique and differentiated solutions.
Positive Approach: Demonstrate a positive attitude in the face of difficult or challenging situations; provide an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.

Nice To Haves

Preference given to candidates with experience in Retail Merchandising Systems with an emphasis in Assortment and Space Planning, Shelf Tags and Sign Management, Price Optimization, Promotion Planning, Sales Planning, Master Data Management/Product Information Management (MDM/PIM), and Inventory Management.

Responsibilities

Craft & lead team through Product and process improvement opportunities
Manage (as necessary) efforts that require traditional waterfall/SDLC project delivery/ status (i.e. vendor delivery of an upgrade, enhancements; OCM/communications/training) in adherence with SDLC and PMO standards.
Manage run-the-business/continuous delivery via a Scrum methodology
Identify ways to optimize technology including processes, adoption of tooling, and opportunities to automate for efficiency gains through owning and providing deep expertise of products
Craft & own 1-2 Quarters of Roadmap view/ ownership w/ business partners and vendors
Ownership of removing issues and mitigating risks across teams
Responsible for partnering with business, vendors, and team members to gather all types of requirements for product enhancements
Creates technical and non-functional requirements documentation to include visual representations of business processes and systems (i.e. current state, desired end state and performance of any gap analysis)
Utilizes a variety of analytics, critical thinking, and problem-solving methods to find solutions to complex problems
Ability to plan, write, and execute testing to support defined requirements and Test Plan; act as a Test Lead when needed
Manages release/upgrade schedules while ensuring release notes are received, impacts are well understood, and pre/post deployment testing is completed
Monitor Product Production Queue for new issues, triage, poor system performance; conducts regular audits, assign and/or address according to SLA
Monitors and maintains system performance; conducts regular audits and provides recommendations for optimization and improvement
Support solving escalated calls when On Call team members are unable to resolve themselves
Auditing of roles and permissions, as required
Act as a POC for business partners, IT, and vendors when product experiences a critical outage or issue
Plan for and support execution of deployments and warranty periods across multiple teams
Work with vendors to prioritize current sprint and future backlogs
Provide feedback to vendors on participation, issue response, etc.
Research and assess emergent technology in the industry for future strategic growth, bringing forth recommendations to keep Sprouts relevant
Coach more junior team members as they grow into product ownership

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.
You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.