Sr Manager, Sales Training and Enablement

PayPal • San Jose, CA

4d

About The Position

Lead complex projects to improve sales operations. Analyze business trends to identify opportunities for process enhancements. Implement new methods and procedures for special assignments. Coordinate with global teams to ensure consistency in operations. Mentor managers and provide guidance on project execution. Serve as a trusted partner to cross-functional stakeholders (Sales, Product, Marketing, Sales Ops, People) to identify capability gaps, define learning objectives, and deliver scalable, role-based learning journeys. Lead and develop a high-performing enablement team, including trainers, instructional designers, and enablement specialists, fostering a culture of accountability, innovation, and continuous improvement. Measure and optimize program impact using data and insights, including certification attainment, adoption metrics, seller productivity indicators, and core sales KPIs. Stay ahead of industry trends in payments, fintech, adult learning, and enablement technology to continuously modernize the Sales Training COE. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Bachelor's degree in Business, Education, or a related field (Master's degree preferred). 8+ years of experience in sales enablement, sales training, or sales effectiveness roles, with at least 5+ years leading teams in a global or matrixed organization. Demonstrated success designing and scaling enterprise-level sales training programs. Strong understanding of complex B2B and enterprise sales cycles and modern sales methodologies (e.g., Value based solution selling, Challenger, MEDDICC, SPIN, Sandler). Exceptional communication, facilitation, and stakeholder-influence skills, with the ability to operate at both strategic and execution levels. Experience leveraging learning management systems (LMS), enablement platforms, analytics, and content management tools. Sales training or coaching certifications (e.g., ATD, Sales Enablement Society, Korn Ferry). Experience supporting global, multi-channel sales teams (inside, field, and partner-led motions). Strong analytical mindset with a track record of using data to identify performance gaps and demonstrate ROI. Passion for developing talent and enabling inclusive, high-performance sales cultures. Highly proficient in organization and prioritization skills Ownership mindset and get-it-done attitude

Requirements

• 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Bachelor's degree in Business, Education, or a related field (Master's degree preferred).
• 8+ years of experience in sales enablement, sales training, or sales effectiveness roles, with at least 5+ years leading teams in a global or matrixed organization.
• Demonstrated success designing and scaling enterprise-level sales training programs.
• Strong understanding of complex B2B and enterprise sales cycles and modern sales methodologies (e.g., Value based solution selling, Challenger, MEDDICC, SPIN, Sandler).
• Exceptional communication, facilitation, and stakeholder-influence skills, with the ability to operate at both strategic and execution levels.
• Experience leveraging learning management systems (LMS), enablement platforms, analytics, and content management tools.
• Sales training or coaching certifications (e.g., ATD, Sales Enablement Society, Korn Ferry).
• Experience supporting global, multi-channel sales teams (inside, field, and partner-led motions).
• Strong analytical mindset with a track record of using data to identify performance gaps and demonstrate ROI.
• Passion for developing talent and enabling inclusive, high-performance sales cultures.
• Highly proficient in organization and prioritization skills
• Ownership mindset and get-it-done attitude

Responsibilities

• Lead complex projects to improve sales operations.
• Analyze business trends to identify opportunities for process enhancements.
• Implement new methods and procedures for special assignments.
• Coordinate with global teams to ensure consistency in operations.
• Mentor managers and provide guidance on project execution.
• Serve as a trusted partner to cross-functional stakeholders (Sales, Product, Marketing, Sales Ops, People) to identify capability gaps, define learning objectives, and deliver scalable, role-based learning journeys.
• Lead and develop a high-performing enablement team, including trainers, instructional designers, and enablement specialists, fostering a culture of accountability, innovation, and continuous improvement.
• Measure and optimize program impact using data and insights, including certification attainment, adoption metrics, seller productivity indicators, and core sales KPIs.
• Stay ahead of industry trends in payments, fintech, adult learning, and enablement technology to continuously modernize the Sales Training COE.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees