Sr Manager Sales Force Effectiveness

Dexcom • San Diego, CA

1d • Remote

About The Position

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
This position is responsible for supporting global sales incentive compensation (IC) plan design, goal allocation, IC execution, and administration for the global sales teams. This position will also support the Global IC Health Check reviews.
A successful candidate will provide analyses which support the Incentive Compensation design process and will assist with the Incentive Compensation administration cycles while adhering to corporate standards and deadlines. Success in the position will depend largely on maintaining a high degree of accuracy and attention to detail.
You will lead and develop a team of Sales Operations professionals, owning the strategy, roadmap, and execution of Dexcom’s Sales Force Effectiveness initiatives, including core platforms (Veeva, Storefront) and Fleet programs.
You will lead upstream sales data processing and advanced analysis to inform GTM strategy creation, enabling fact‑based prioritization across Sales and Marketing.
You will incorporate Dexcom Accessible Patient volume analytics into upstream reporting, partnering on interpretation and impact as GTM strategies evolve from total patient populations to accessible patient segments, market share, and coordinated NPP/PP execution.
You will advance sales process excellence by developing and scaling best‑in-class sales processes, tools, and training that improve field effectiveness and sales leader decision‑making.
You will identify, assess, and help implement advanced sales tools, including the expanded use of AI/ML, partnering closely with IT, Data, and Commercial Excellence teams to drive adoption and measurable impact.
You will further enhance business planning and business review processes by aligning GTM sales priorities with standardized templates, execution metrics, and field accountability.
You will serve as a knowledgeable sales partner in the transition from HCP‑level to account‑level targeting, rebuilding reports, integrating AI/ML‑driven insights, and creating clear adoption and execution processes.
You will ensure global CRM process excellence by coordinating development across the U.S. and international markets, aligning CRM capabilities to GTM strategies, and leveraging reporting to reinforce proper utilization.
You will partner with HCP Marketing to enable GTM‑aligned omnichannel execution, ensuring consistent messaging across channels and prioritization of touchpoints tied to the largest Dexcom accessible patient opportunities.
You will act as a central connector across Global Sales Operations, Sales Enablement, Sales Leadership, Marketing, and Data Science—supporting field communications, facilitating Sales Leadership meetings, and managing prioritization of field requests.

Requirements

• Deep experience translating complex sales, patient, and market data into clear GTM insights that influence strategy, prioritization, and execution.
• Strong understanding of sales processes, sales tools, CRM platforms, and field execution models, with the ability to design scalable, globally aligned solutions.
• Comfortable partnering with Data Science, IT, Marketing, and Sales Enablement teams to operationalize analytics, AI/ML models, and advanced targeting approaches.
• Experience evolving reporting and analytics from HCP‑level to account‑level perspectives, including segmentation, targeting, and adoption planning.
• Strong business planning and execution discipline, with the ability to align GTM priorities to templates, metrics, and review cadences that drive accountability.
• Excel at cross‑functional communication—translating technical concepts into actionable insights for sales leaders, field teams, and executive stakeholders.
• Continuous‑improvement mindset, proactively identifying opportunities to simplify processes, reduce noise, and increase impact across Sales Operations.
• Strong organizational skills, stakeholder management, and the ability to lead through influence in a fast‑paced, global, matrixed environment.
• Typically requires a Bachelor’s degree with 13+ years of industry experience
• 5-8 years of previous people management experience

Responsibilities

• Lead and develop a team of Sales Operations professionals, owning the strategy, roadmap, and execution of Dexcom’s Sales Force Effectiveness initiatives, including core platforms (Veeva, Storefront) and Fleet programs.
• Lead upstream sales data processing and advanced analysis to inform GTM strategy creation, enabling fact‑based prioritization across Sales and Marketing.
• Incorporate Dexcom Accessible Patient volume analytics into upstream reporting, partnering on interpretation and impact as GTM strategies evolve from total patient populations to accessible patient segments, market share, and coordinated NPP/PP execution.
• Advance sales process excellence by developing and scaling best‑in-class sales processes, tools, and training that improve field effectiveness and sales leader decision‑making.
• Identify, assess, and help implement advanced sales tools, including the expanded use of AI/ML, partnering closely with IT, Data, and Commercial Excellence teams to drive adoption and measurable impact.
• Further enhance business planning and business review processes by aligning GTM sales priorities with standardized templates, execution metrics, and field accountability.
• Serve as a knowledgeable sales partner in the transition from HCP‑level to account‑level targeting, rebuilding reports, integrating AI/ML‑driven insights, and creating clear adoption and execution processes.
• Ensure global CRM process excellence by coordinating development across the U.S. and international markets, aligning CRM capabilities to GTM strategies, and leveraging reporting to reinforce proper utilization.
• Partner with HCP Marketing to enable GTM‑aligned omnichannel execution, ensuring consistent messaging across channels and prioritization of touchpoints tied to the largest Dexcom accessible patient opportunities.
• Act as a central connector across Global Sales Operations, Sales Enablement, Sales Leadership, Marketing, and Data Science—supporting field communications, facilitating Sales Leadership meetings, and managing prioritization of field requests.

Benefits

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level