Sr Manager, Project Management

Capital One • McLean, VA

3d • $155,300 - $194,900

About The Position

As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR.

Requirements

• Bachelor’s Degree or Military experience
• At least 8 Years of Project Management, Product Management , or Business Analysis experience
• At least 1 Year of People Management experience
• At least 4 Years leading Customer Success

Nice To Haves

• Masters / MBA degree
• At least 10 years of Project Management experience
• At least 3 years of People Management experience
• PMP, Lean, Agile or Six Sigma certification
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills

Responsibilities

• Develop and implement data-driven customer success strategies, best practices, and tooling to ensure our HR product portfolio is delivering on the highest priority customer needs
• Serve as the voice of the customer (e.g., HRBPs), working across HR OneTeam+ to share insights and drive improvements
• Lead moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports
• Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
• Leverage problem solving and influencing skills to ensure project plans deliver on intent
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments
• Lead a team of project managers who will continually raise the bar on what good looks like across project management and customer experiences
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees