Sr Manager, Program Management

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department OverviewJoin Us to Transform the Future of Supply Chain Lead a game-changing digital transformation within McDonald’s Supply Chain! We are looking for a visionary Senior Manager to drive the global digitization program supporting Brand Trust. As the Senior Manager for Brand Trust Digital Transformation, you will drive the strategy and deployment of next‑generation digital capabilities across 100+ markets, shaping the future of how technology powers one of the world's most iconic supply chains. Why This Role Matters Your leadership will accelerate digital transformation across global markets, enabling smarter decisions, stronger partnerships, measurable business impact, and the safety of our food & customers. You will be at the forefront of digital innovation, shaping how technology powers supply chains worldwide.Duties Lead the Revolution: Own the deployment roadmap for Global Quality, Food Safety, Compliance, and Sustainable Sourcing, including collaborating with supplier facilities, distributors, and market supply chain teams in all 137 markets around the world! Innovate at Scale: Partner with global supply chain, technology, and operations teams to deliver solutions that strengthen our foundation of quality products, food safety, compliance, and ethical work conditions. Drive Impact: Implement strategies that unlock real-time visibility, optimize visibility into risks to our supply, and set new industry benchmarks. Champion Change: Develop of drive strategies for data governance and business processes, inspire stakeholders, and lead adoption of next-generation digital tools.

Requirements

Proven experience in program management, digital transformation, or supply chain technology.
Skilled in aligning execution to strategy including relentless prioritization across the program to deliver value to our market teams and suppliers.
Strong communication skills and ability to influence and align diverse global stakeholder groups.
Expertise and experience in strategic thinking, global data governance and framework, deep understanding of business processes across supply chain, finance, compliance, and enterprise risk management.
Bachelor’s degree in Supply Chain Management, Business (Finance, Economics, Accounting preferred), Systems Engineering, or related field (Master’s preferred).
8+ years in program management, digital transformation, or global supply chain operations.
Proven history of leading large-scale deployments across multiple markets.
Experience with business process design, technical process design, data integration, and supply chain systems is highly desirable.
Strong understanding of supply chain and/or core business processes and an understanding of how these business processes leverage digital tools to improve business performance.
Proficiency in project management tools and methodologies (Agile, PMP certification, other project management certifications a plus).
Exceptional ability to influence and align diverse stakeholders across global teams.
Strong communication and presentation skills for executive-level engagement.
Strategic thinker focusing strategy into execution to achieve desired results.
Comfortable working in a fast-paced, matrixed environment with functional cross-collaboration, diverse stakeholder groups, and multilingual teams and stakeholders around the world.
Willingness to travel globally as needed for deployment and stakeholder engagement.

Responsibilities

Drive Data Strategy & Lead Global Deployment: Drive global data strategy to enable the Brand Trust Program and ensure stakeholder readiness & adoption for new and innovative solutions.
Global Program Execution: Develop and manage deployment plans, timelines, and milestones to deliver on global objectives.
Cross-Functional Collaboration: Partner with global and market supply chain, technology, and operations teams to align on priorities and drive seamless execution.
Governance & Change Management: Establish governance frameworks, lead stakeholder engagement, and oversee training and adoption of new digital tools.
Performance Monitoring: Define KPIs, track progress, and report on deployment success and impact across markets.
Innovation Leadership: Identify opportunities to enhance digital capabilities and accelerate adoption of global solutions.
Budget & Resource Management: Manage program budgets and allocate resources effectively to maximize ROI for digital initiatives.

Benefits

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).
This position is eligible for a bonus, calculated based on individual and company performance.
This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

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