Sr Manager, Program Management

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement! Department OverviewAre you ready to lead a game-changing digital transformation? We’re looking for a visionary Senior Manager to drive the global rollout of our Efficient Digital Supply Chain (EDSC) program. This is your chance to shape the future, leveraging cutting-edge technology to create smarter, faster, and more sustainable supply chains. Lead the Revolution: Own the deployment roadmap for McTrack and prepare markets for IoT integration in supplier facilities and distribution centers. Innovate at Scale: Partner with global supply chain, technology, and operations teams to deliver solutions that redefine efficiency and transparency. Drive Impact: Implement strategies that unlock real-time visibility, optimize operations, and set new industry benchmarks. Champion Change: Build governance frameworks, inspire stakeholders, and lead adoption of next-generation digital tools.

Requirements

Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field (Master’s preferred).
8+ years in program management, digital transformation, or global supply chain operations.
Proven track record of leading large-scale deployments across multiple markets.
Strong understanding of supply chain processes and digital tools.
Proficiency in project management tools and methodologies (Agile, PMP certification a plus).
Exceptional ability to influence and align diverse stakeholders across global teams.
Strong communication and presentation skills for executive-level engagement.
Strategic thinker with a bias for action and results.
Comfortable working in a fast-paced, matrixed environment.
Willingness to travel globally as needed for deployment and stakeholder engagement.

Nice To Haves

Experience with IoT technologies, data integration, and supply chain systems is highly desirable.

Responsibilities

Lead Global Deployment: Drive the rollout of the EDSC program across markets, ensuring successful onboarding to McTrack and readiness for IoT integration in supplier facilities and distribution centers.
Program Strategy & Execution: Develop and manage deployment plans, timelines, and milestones to deliver on global objectives.
Cross-Functional Collaboration: Partner with global and market supply chain, technology, and operations teams to align priorities and ensure seamless execution.
Governance & Change Management: Establish governance frameworks, lead stakeholder engagement, and oversee training and adoption of new digital tools.
Performance Monitoring: Define KPIs, track progress, and report on deployment success and impact across markets.
Innovation Leadership: Identify opportunities to enhance digital capabilities and accelerate adoption of IoT and McTrack solutions.
Budget & Resource Management: Manage program budgets and allocate resources effectively to maximize ROI.

Benefits

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).

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