About The Position

Kinder’s is growing quickly. As our strategy evolves, our organization must evolve with it. The Senior Manager, Organizational Excellence will partner with senior leadership to design and strengthen how Kinder’s operates; clarifying structure, strengthening decision-making, embedding leadership systems, and reducing organizational friction. The Senior Manager will apply and advance the DARE (Design, Align, Run, Evolve) methodology to ensure that our operating model, leadership system, LEAD (Listen, Engage, Adapt, Delegate) and ways of working scale intentionally, not reactively. This is a high impact builder role for someone who sees the organization as a system, not a set of silos, and who can translate strategy into structure, clarity, and execution. The Senior Manager operates as a thought partner to the Senior Leadership Team and a driver of enterprise-wide change.

Requirements

  • 8+ years in organizational effectiveness, org design, strategy/ops, consulting, or HR enablement roles
  • Demonstrated experience applying structured methodologies (DARE or similar frameworks such as operating model design, RAPID, Lean, systems thinking)
  • Strong facilitation skills with executives and cross-functional leaders
  • Proven ability to drive change adoption; not just creating frameworks
  • Systems thinker who simplifies complexity into practical tools
  • Proven experience leading enterprise-wide org design initiatives
  • Experience in high-growth, scaling environments

Responsibilities

  • Partner with the Senior Leadership Team as strategy evolves to design scalable organizational structures (functions, business units, spans, layers, governance models).
  • Clarify roles, responsibilities, and interfaces across teams to reduce duplication and friction.
  • Lead end-to-end org design efforts: diagnosis → design options → executive alignment → activation.
  • Balance tradeoffs between speed, control, cost, and capability as the business grows.
  • Evaluate and optimize spans and layers to balance speed, cost, control, and capability as the business grows.
  • Anticipate structural implications of growth initiatives (new channels, new categories, geographic expansion).
  • Define and implement clear decision-making frameworks (ownership, forums, escalation paths).
  • Reduce bottlenecks and unnecessary approvals across functions.
  • Ensure leaders understand where decisions get made and who owns outcomes.
  • Establish operating rhythms that improve prioritization, accountability, and execution predictability.
  • Ensure operating model clarity scales with complexity.
  • Partner closely with the CPO and Sr. Director to evolve LEAD into a true enterprise operating system.
  • Translate leadership principles into observable behaviors, expectations, and operating practices.
  • Design leadership experiences rooted in “learning in the work” — not classroom-only models.
  • Embed leadership development into business cadence, goal setting, and execution rhythms.
  • Ensure alignment between leadership expectations and structural design choices.
  • Diagnose organizational health using both qualitative and quantitative inputs (span/layers analysis, decision latency, workflow mapping).
  • Identify root causes of misalignment, role confusion, or performance drag.
  • Design and lead change efforts tied to growth, strategy shifts, or operating model adjustments.
  • Support leaders through complex transitions with clarity, structure, and credibility.
  • Establish feedback loops to continuously evolve the operating system.

Benefits

  • We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave.
  • Kinder’s benefits vary based on eligibility and can be reviewed in more detail during the interview process.
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