Sr Manager, Learning

Pilot Company•Knoxville, TN

10h

About The Position

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. This role serves to lead the design and execution of training programs to enhance organizational capabilities and team member performance

Requirements

Bachelor's Degree or Equivalent required
Minimum 8 years experience

Nice To Haves

Master's Degree or Equivalent preferred

Responsibilities

Leads a team of managers who oversee the content design, retail training delivery and SSC/energy training delivery teams
Leads the design and execution of training content (e-learning, workshops, ILT, guides), program management and facilitation
Is responsible for the centralization of training delivery across all business functions
Partner with department heads to identify training needs and define learning requirements; is responsible for the intake of all training requests across business functions, to include needs analysis
Manages team of learning professionals and subject matter experts who create and deliver comprehensive blended learning, oversee the learning management system (LMS) and analyze training effectiveness; manages vendors
Contribute to the department plan by building comprehensive plans that ensure learning solutions align with business goals