Sr. Manager, Internal Communications

fairlife•Chicago, IL

5d•Hybrid

About The Position

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk ; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™ , a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more about fairlife and its complete line of products, please visit fairlife.com . responsibilities: Internal Communications Strategy & Leadership Develop and lead a short and long-term enterprise-wide internal communications strategy aligned with fairlife’s business objectives, mission, culture, and values Serve as a strategic partner to senior leadership and cross-functional partners on internal messaging, change communications, and employee engagement initiatives. Establish best practices and governance for internal communications across channels. Employee Communications Oversee day-to-day employee communications, including leadership messages, company updates, change initiatives, and major milestones. Ensure fairlife’s messaging and positions are clear, consistent, timely, and tailored to diverse employee audiences, including corporate and plant-based teams and our TCCC system partners. Manage internal campaigns that reinforce our business objectives, mission, culture, values, and performance. Plant/Manufacturing Communications & Operational Alignment Streamline and strengthen communications with and to fairlife’s plant locations, ensuring two-way communication between corporate teams and plant employees. Partner closely with Operations, Plant Leadership, HR, and Safety teams to create clear, actionable communications. Develop scalable tools, templates, and processes that support plant leaders in delivering effective local communications. Employer Branding & Employee Experience Lead internal employer branding efforts, ensuring employees understand and can authentically represent fairlife’s business objectives, mission, culture, and values. Partner with HR and Talent teams to align internal messaging with external employer brand and talent attraction efforts. Support onboarding, recognition, and engagement programs through strong storytelling and communications. Internal Channels Own the strategy, governance, and roadmap for how and when we leverage internal channels for communications, including newsletters, Intranet, all hands meetings and organization announcements. Partner with IT, HR, and content owners to improve usability, content quality, and adoption across locations. Measurement & Continuous Improvement Establish metrics and KPIs to measure the effectiveness of internal communications efforts. Use data, insights, and employee feedback to refine strategies and demonstrate impact

Requirements

7+ years of experience with increased responsibility in internal/enterprise, brand communications, corporate communications or public relations, with a focus on the food and beverage industry required.
Proven experience supporting both corporate and frontline or manufacturing/plant-based employee populations.
Strong strategic thinking skills with the ability to execute at a high level.
Exceptional writing, editing, and storytelling capabilities.
Experience leading intranet strategy and managing multiple internal communication channels.
Demonstrated ability to influence and partner with senior leaders and cross-functional teams.
Familiarity with change management and transformation communications.
Knowledge of internal communications measurement and analytics tools.

Nice To Haves

CPG experience preferred.

Responsibilities

Develop and lead a short and long-term enterprise-wide internal communications strategy aligned with fairlife’s business objectives, mission, culture, and values
Serve as a strategic partner to senior leadership and cross-functional partners on internal messaging, change communications, and employee engagement initiatives.
Establish best practices and governance for internal communications across channels.
Oversee day-to-day employee communications, including leadership messages, company updates, change initiatives, and major milestones.
Ensure fairlife’s messaging and positions are clear, consistent, timely, and tailored to diverse employee audiences, including corporate and plant-based teams and our TCCC system partners.
Manage internal campaigns that reinforce our business objectives, mission, culture, values, and performance.
Streamline and strengthen communications with and to fairlife’s plant locations, ensuring two-way communication between corporate teams and plant employees.
Partner closely with Operations, Plant Leadership, HR, and Safety teams to create clear, actionable communications.
Develop scalable tools, templates, and processes that support plant leaders in delivering effective local communications.
Lead internal employer branding efforts, ensuring employees understand and can authentically represent fairlife’s business objectives, mission, culture, and values.
Partner with HR and Talent teams to align internal messaging with external employer brand and talent attraction efforts.
Support onboarding, recognition, and engagement programs through strong storytelling and communications.
Own the strategy, governance, and roadmap for how and when we leverage internal channels for communications, including newsletters, Intranet, all hands meetings and organization announcements.
Partner with IT, HR, and content owners to improve usability, content quality, and adoption across locations.
Establish metrics and KPIs to measure the effectiveness of internal communications efforts.
Use data, insights, and employee feedback to refine strategies and demonstrate impact