Sr. Manager I, Gen Investigations, FIU

eBay • Draper, UT

4d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About The Team And The Role
As a Senior Manager I, you will lead a team of Junior and Senior Investigators within the General Investigations Unit of the FIU, while maintaining a reduced investigative portfolio. You will drive operational excellence, staff development, and process improvement, ensuring eBay’s compliance with AML/CTF regulations and its commitment to platform integrity.

Requirements

• 7–10 years of AML/FIU experience, including 3+ years in management.
• Expert understanding of AML/CTF regulations and risk typologies.
• Proven record of leadership in regulatory and audit environments.
• Strong cross-functional collaboration and project management skills.
• Ability to interpret data trends and translate insights into operational improvements.

Responsibilities

• Oversee multiple investigators and ensure adherence to regulatory and internal standards.
• Lead strategic initiatives aimed at improving case management, analytics, and reporting efficiency.
• Handle escalated and sensitive investigations, including those with regulatory exposure.
• Develop and coach team leaders; ensure strong talent pipelines and succession planning.
• Collaborate with Compliance, Legal, Risk, and Product teams on enterprise-level AML initiatives.
• Maintain limited investigative work (40% casework / 60% leadership).

Benefits

• full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed