Sr Manager, Global Strategic Accounts

PayPal • San Jose, CA

9d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Global Strategic Accounts Sr Account Manager will own the responsibility of expanding the commercial relationships with some of PayPal’s largest partners globally. Responsibilities will include owning the overall strategy & commercial goals for these partnerships with focus on developing a pipeline of value-based opportunities & fostering new strategic relationships. The ideal candidate will possess: - a combination of experience (Sales/BD/Product) allowing for effective engagement with key partners at several levels. - a demonstrated ability to think strategically about new business models, product integrations, and technical challenges, -ability to build and convey compelling value propositions & drive innovation with partners.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Lead complex projects of diverse scope requiring an understanding of current business trends.
• Determine methods and procedures for new or special assignments.
• Drive product adoption and ensure clients are enabled on key products.
• Advocate for customer needs with cross-functional teams to drive effective sales motion.
• Support merchant retention and identify opportunities for upsell and cross-sell.
• Build and execute account strategies to grow the commercial and strategic relationship with some of PayPal’s largest global partners.
• Own and drive revenue growth by identifying cross-sell and upsell opportunities, product opportunities, and to jointly develop plans aimed at attaining partner needs, PayPal strategic objectives and assigned revenue quotas.
• Is accountable for assigned portfolio of partners, and owns senior strategic relationships, positioning themselves as a trusted advisor.
• Negotiate or renegotiate favorable commercial terms, contracts and agreements that create sustainable, long-term value for all parties.
• Close collaboration with internal stakeholders across PayPal Inc. globally such as product specialists, integration engineers, finance, pricing, legal, risk, sales operations, marketing and other teams as appropriate to achieve target results.
• Accelerate results through superior pipeline management, up-to-date pipeline reporting, navigating internal and external product roadmaps, and influencing resource allocation.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Understand complex technology solutions that span mobile, e-commerce, point of sale, processing, and other interfaces to design comprehensive and meaningful consumer experiences that drive business results for global merchants.
• Identify opportunities to increase PayPal’s share of checkout and influence merchants to adopt recommended optimization strategies that will increase overall PayPal awareness.
• Prepare and give business reviews to PayPal and partner senior leadership.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level