Sr. Manager,. DevOps

HUMAN • New York, NY

1d

About The Position

The Media DevOps team builds and maintains the primary organs and arteries of our system. The team’s mission is to consistently deliver a high-performance, cost-effective world-class infrastructure as a service (IaaS) that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be helping solve a wide range of problems, from scaling the infrastructure to support Internet-scale levels of traffic to accelerating the delivery of new fraud defense techniques and stopping fraud in its tracks.
By joining this team at Human Inc, you will gain a deep understanding of how our products and services work, all the way from signal collection to customer reports, and be able to make a major impact on cleaning up the internet. You will oversee the evolution of a platform that will grow in scale by 100x (current volume is in PBs) to 1000x, ensuring that our services stay consistently reliable and performant at internet-scale. You will also be responsible for delivering new self-service capabilities that support the Media R&D org, enabling your colleagues to respond to threats as quickly as possible.

Requirements

• Have experience with large-scale data platforms (understands designs of distributed systems, experience with high-throughput systems, implications of automated delivery and support for high-complexity systems at scale, etc.)
• Experience managing strict low-latency requirements and SLAs
• Hands-on experience working with Kubernetes on-prem or with cloud-hosted solutions.
• Deep technical expertise that allows you to contribute, as well as review the work of others
• Successfully built a team, defined its mission, and executed on its goals.
• Good at giving and receiving feedback and providing coaching to the team.
• Understand multiple Agile processes and apply them appropriately to help the team. (not just focused on Scrum or Kanban or something else)
• Have experience with bleeding-edge data platform capabilities.
• You understand that DevOps is a culture and way of thinking.
• You are a servant leader - you understand that you are here to serve the team and make them successful.
• You reason from first principles and evaluate options rigorously.
• You lead by example.
• You are open, transparent, and work in tight collaboration with anyone.
• You are naturally curious and passionate about learning and growing your skillset.
• You have the ability, and more importantly, the passion to teach, coach, and mentor individuals and contribute frequently to educate the greater community.
• You have both breadth and depth of software engineering expertise.
• You have excellent verbal and written language skills, especially when talking about code and systems. You are comfortable communicating in a decentralized work environment and across organizations.

Nice To Haves

• Ad Tech background
• Understand machine learning techniques and models
• An interest in and understanding of cybersecurity

Responsibilities

• Work with engineering, product management, executive stakeholders, and your team to define and deliver plans that improve platform stability, manage costs, and meet customer SLOs.
• Understand organizational strategy and goals, and help the team understand decision criteria so they can make prioritization decisions for their sprints and day-to-day work.
• Use your experience to help the team with critical architectural and delivery decisions.
• Guide the team in transitioning to Infrastructure as a Service from traditional cloud ops techniques.
• Accelerate Product development for Engineering and Research teams by simplifying and reducing friction points in the software development lifecycle.
• Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of the Media infrastructure and supporting FraudSensor and Mediaguard.
• Hire and develop technical talent.
• Foster a culture consistent with our brand, organizational values, user/customer focus, and passion for the web.

Benefits

• comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed