Sr. Manager, CXO Customer Advocacy

Rubrik • Palo Alto, CA

39d • Remote

About The Position

Rubrik is revolutionizing data security with Zero Trust Data Protection, enabling organizations to safeguard their most critical assets from cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As Sr. Manager, CXO Customer Advocacy, you will shape and scale a global executive advocacy function that transforms CIOs, CISOs, CTOs and their peers into high-impact champions. These programs will fuel pipeline, reinforce brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive Sponsorship program that strategically connects top customers with Rubrik leadership. This is a builder role for someone who operates with polish, precision, and a bias for action.

Requirements

• 12+ years of experience in executive engagement, technical advocacy, or community leadership within cybersecurity, cloud, or enterprise software sectors.
• Proven ability to build and scale executive-level programs (e.g. CABs, Executive Sponsorship Programs) that influence pipeline and retention.
• Demonstrated success engaging C-level stakeholders and driving peer-based advocacy initiatives.
• Experience working with GTM teams to match customer advocates to key campaigns, moments, and growth initiatives.
• Executive presence, discretion, and professionalism in high-stakes customer interactions.
• Experience navigating matrixed organizations and driving influence without direct authority.

Nice To Haves

• Background in technical customer success, presales engineering, developer advocacy, or technical community management.
• Experience with modern data protection, cloud-native infrastructure, security, identity, or cyber recovery solutions.
• Familiarity with hybrid event programs and digital community platforms.

Responsibilities

• Executive Sponsorship Program: Design, launch, and manage Rubrik's Executive Sponsorship Program to strategically connect C-level customer executives with Rubrik leadership, ensuring deeper alignment, relationship health, and account growth.
• Customer Advisory Boards: Own and operate Rubrik's CABs end-to-end, from strategic planning and recruitment to content design and post-even engagement, ensuring agendas influence product strategy and drive C-level relationships.
• CXO Reference Advocacy: Build and maintain a robust executive reference system by vertical and region, partnering with sales to match the right advocate to key pursuits and influence buying cycles.
• Collaborate with Product, Marketing, and Field teams to align executive voices with launches, campaigns and strategic initiatives.
• Build and maintain executive reference coverage for key accounts, industries, and geographies, ensuring sales teams have access to timely, trusted voices.
• Establish consistent feedback loops that capture CXO input and turn insight into action, especially through CABs, 1:1 briefings, and structured listening.
• Track and report on program performance, including advocacy engagement, reference activity, and influence on pipeline and retention.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees