Sr Manager Customer Service and Supply

Molson Coors Brewing Company • Albany, GA

38d • Onsite

About The Position

In the role of Sr. Manager Customer Service & Supply working in Albany, Georgia you will be part of the Customer Service Supply Chain/Warehouse Team in Brewery Operations. You will be responsible for providing leadership and for optimizing results in all areas of customer service and supply including warehousing, distribution, transportation, production services, and scheduling. You will lead customer service departmental operations, towards the vision of a high-performance team culture and drive change management initiatives to continually improve both plant and process operations to meet World Class Operations Standards. You will contribute to the operations manager group on site developing short term tactics and contributing to the brewery strategy over a 5-year time horizon. This position reports to the Director of WCSC & Operations and works closely with the brewery leadership team, unit managers, production supervisors, skilled trades and brewery workers.

Requirements

• You are an authentic leader. You value and respect differences and believe inclusion and belonging is the key to collaboration and a winning team culture
• You will have a bachelor's degree in business, engineering, supply chain or another technical field. We prefer you have a master's degree.
• You will have a minimum of 8 years' experience in progressive roles in a manufacturing environment, with minimum of 2 years' previous experience managing exempt level employees.
• We prefer your previous experience to be managing warehouse/supply chain operations in a manufacturing environment.
• Possess a proven track record of achievement across a balanced scorecard in a high-speed, high-volume manufacturing environment
• We prefer prior experience driving results utilizing Lean methodologies and tools.
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
• You build relationships and collaborate to get to the desired outcome
• You take accountability for results - acting with integrity and honoring commitments
• You have a thirst for learning - you are always looking for ways to learn and help one another grow
• You exhibit our core values

Nice To Haves

• You will have a bachelor's degree in business, engineering, supply chain or another technical field. We prefer you have a master's degree.
• We prefer your previous experience to be managing warehouse/supply chain operations in a manufacturing environment.
• We prefer prior experience driving results utilizing Lean methodologies and tools.

Responsibilities

• Most importantly, you will lead a team of 3 direct reports and 20+ indirect reports, and support their growth and development through career discussions and consistent one on one conversations
• Leads and is responsible for production scheduling, financial and operational performance, inventory and material management, asset care and reliability, and project engineering for customer service and supply
• Ensures high quality products are warehoused and shipped cost effectively through maximizing operational efficiency and reliability
• Leads and supports brewery safety, sustainability, and environmental initiatives.
• Develops local strategies and tactics in alignment with the brewery and integrated supply chain strategic plan.
• Is key interface with distributors and field sales to ensure that brewery quality and service levels are exceeding distributor needs in collaboration with corporate customer service. Represents the brewery to our distributors and trade customers
• Collaborates and coordinates with external and internal customers to ensure optimal customer service.
• Acts as the functional business owner for projects that impact the area of responsibility.

Benefits

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
• We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Beverage and Tobacco Product Manufacturing
• Number of Employees: 5,001-10,000 employees